PNG images that are uploaded with a transparent background and then selected from Kajabi's Recent File selector may appear with a black background. Follow this guide to learn how to fix an image that is appearing with a black background.
In this article:
What does this look like?
The first time you upload a PNG image with a transparent background, it will display with the transparent background:
After the initial upload, the PNG image with a transparent background may appear with a blue background in your Recent File selector and when selected the image may be added with a black background:
How to remove the black background
When a PNG image with a transparent background is selected from the Recent FIle selector and appears with a black background, the black background can be removed by re-uploading the image as a New File each time you use the image.
Alternatively, you can use a free converter tool like Adobe Spark to convert your PNG image to a JPG and remove the transparent background.
