How to Create a Live Video Session

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Learn to create an interactive, engaging, video session with Kajabi's built-in live video, Kajabi Live.


In this article:


Live video session

Maximize your coaching potential by developing an interactive program with Kajabi's Live Video!

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Gone are the days of linking your third-party video tools; now, with Kajabi's Live Video, you can meet with your clients face-to-face directly from Kajabi. 

It is important to note that Kajabi's Live Video is only available with Course Products, manually scheduled coaching program, and Coaching Products using Kajabi Scheduler. If you have connected Calendly or a custom link to help you schedule your program, you will not be able to Go Live with Kajabi.

To be eligible to use the Built-in Live Video feature, you can set up your Coaching Product or edit an existing Coaching Product with the Kajabi Scheduler or as a manually scheduled program. 

Skip to learn how to set up your built-in live video with the Kajabi Scheduler or with a manually scheduled program.


Client experience

With the combined power of Course Products and Coaching Products along with Kajabi's Built-in Live Video, your clients can experience a seamless, engaging, interactive program developed to meet their needs and help you deliver value during your video sessions.

The Coaching and Course Products are Product types that Kajabi offers to help you develop a world-class online presence. With Products, your customers can purchase the connected Offer to access your carefully curated program. 

Learn about what happens when a customer purchases an Offer.

After your customer has purchased your Offer, they can access their purchased product from their Library.

If you have set up the Coaching Product to schedule manually, you will need to schedule each session manually for each coaching client.

When the date and time of your coaching session arrive, your client can enter their product and click Join Session:

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During the live video session, your client will have video settings that they can update to adjust their camera, microphone, sound, video quality, and background effects. Learn more about each setting.


Create a coaching program with built-in live video

How to create a coaching program with built-in live video:

  • Open the Products tab from your Dashboard.
  • Select Coaching.
  • Click + New Coaching Program to create your first Coaching Program.
  • Click Get Started.
  • Select Single session or Package.

  • Complete the prompt to include:

    • Title of the program
    • Coach name (optional)
    • Description of the program
  • Click Continue.
  • Then, select your scheduling preference:

    • Select Kajabi to set up the Kajabi Scheduler for your Coaching Program or Manual Booking.
    • Select your Location (e.g., Built-in live video).
    • Select the Session Duration to set the allotted time for every session in your program.
  • Then, click Continue to continue customizing your Coaching Program:

Note:
Kajabi Scheduler only allows booking up to 2 weeks in advance.

Have a Coaching Program that you want to use?

Change your coaching scheduling setting to manual booking. 

To change to manual booking:

  • Open the Products tab from your Dashboard.
  • Click Coaching.
  • Select the Coaching Program that you wish to use.
  • Open Settings from the top menu of your Program.
  • Navigate to Scheduling.
  • Select Manual booking or Kajabi.
     
    • Enter your Location (e.g., Built-in live video).
    • Enter the Duration of every session.
  • Scroll to the top or bottom of the Settings page and click Save:

Manual scheduling

Manual scheduling requires you to manually schedule each coaching session for each coaching client:

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To manually schedule a session:

  • Open the Products tab from your Dashboard.
  • Click Coaching.
  • Select the Coaching Program that you wish to use.
  • Click the client that you want to schedule.
  • Open the session.
  • Then, click Schedule Session:


How to start your live session

To join your live video with your coaching client:

  • Open the Products tab from your Dashboard.
  • Click Coaching.
  • Select the Coaching Program with manual booking.
  • Select the client you are meeting.
  • Click into your session.
  • Navigate to the top right corner of the page to click Go Live:

Note:
Be sure to set your Coaching Program to manual booking, or you will not have the option to go live within your Coaching Session(s). Learn to create a Coaching Product with manual booking.

Live session settings

As an admin, you can adjust various settings to control your live video session. Use these settings to change your camera, mic, and video settings and your participant(s) settings. 

Camera settings

Easily turn your camera on or off with the camera setting. Use the dropdown to select the camera used for your live video.

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Tip:
Some web cameras are not supported by every browser. If you encounter any difficulty selecting your camera from the live video camera list, try switching to a different browser (for example, if you're using Safari try Google Chrome instead).

Mic settings

Easily turn your microphone on or off with the microphone setting. Use the dropdown to select the microphone used for your live video.

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Effects

Background Effects - Apply background effects to your live video.

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More Settings

Access more settings in the top corner of your live video session:

Audio & Video - Select the camera, microphone, and speakers used for your live video session.

Video Quality - Select the video quality that's best for your network.

  • Auto (High quality) - quality automatically adjusts based on your network conditions.
  • High quality - Video is always set to the highest quality possible.
  • Low quality - Video may be pixelated; best for slow connections.
  • Bandwidth saver - Your camera is turned off. This setting is best for mobile or poor connections. You will receive low-quality videos from others. 

Language - Change the language for your call.

Background Effects - Apply background effects to your live video.

Change your view

In the top right corner of your live video, you can select how you wish to view your call:

  • Speaker view
  • Grid view

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View live video participants

View the participants that have joined your call by selecting People located at the bottom of your live video session.

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Open a live video chat

Converse with your participants through live video chat by clicking the Chat icon located at the bottom of your live video session.

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Share your screen

Share your screen with your live video participant(s) by clicking the Share icon located at the bottom of your live video session. 

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Record video

Record your live video session to share with your coaching client or keep for your records. Your recorded session link will be emailed to the email associated with your Kajabi account.

Access and download your recorded session from your coaching portal for up to 15 days. Be sure to download your recorded session before the video expires! Learn more.

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Note:
Breakout rooms cannot be recorded. If you record your session before starting a breakout session, the recording will be stopped as soon as you start a breakout session. If you wish to resume recording after your breakout session, you will need to click "record" to begin a new recording. Your recordings will be uploaded and shared as separate files. If you have set up your Course Product to create a lesson for your recording, the recordings will create separate lessons for each file.

Create a breakout session

Encourage individual participation within a small-group discussion by creating a breakout session during your live video session in your Course and Coaching Products. Learn more.

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Leave the call

Ready to end your call? Click Leave in the bottom corner of your live video session.

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Control your participant(s) settings

After a participant joins the live video session, you can click on their floating "more settings" icon to mute, turn off their camera, pin the participant, and remove the participant from your call.

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Record your session

Record your live video session and access your recording directly from your Course or Coaching Product.

Recording a Kajabi Live video session automatically saves your recording to your Past Recordings section located in your Course Settings and within your Coaching Sessions.

To record your session:

  • Open the Products tab from your Dashboard.
  • Click Coaching.
  • Select the Coaching Program with manual booking.
  • Select the client you are meeting.
  • Click into your session.
  • Navigate to the top right corner of the page to click Go Live.
  • Select your desired session settings.
  • Click Join.
  • Then, click Record at the bottom of your session in the settings panel:

Note:
Breakout rooms cannot be recorded. If you record your session before starting a breakout session, the recording will be stopped as soon as you start a breakout session. If you wish to resume recording after your breakout session, you will need to click "record" to begin a new recording. Your recordings will be uploaded and shared as separate files. If you have set up your Course Product to create a lesson for your recording, the recordings will create separate lessons for each file.

We hope you try this out for yourself and let us know how it goes. Use this guide to help you get your live video session up and running on Kajabi!

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