Have questions about Going Live in your Coaching Sessions? We've put together a few Frequently Asked Questions to help!
In this article:
What is Kajabi's Built-In Live Video?
Live video coaching allows you to meet with your clients with Kajabi's built-in live video feature within a manually scheduled Coaching Product.
Meet with your coaching clients face-to-face with a live video!
Learn more about creating a live video session.
Built-in Live Video FAQs
I want to go live! How can I do that?
Live Video is currently available in the Manual Booking option of your Coaching Product.
Learn how to create a coaching product with built-in live video.
When creating a Manual Booking, I am prompted to add a “location.” If I want to go live with my client, how should I fill out this field?
Use the location field to add information or a reminder that your clients can access their live video coaching session in their product or simply leave it blank! Your clients can click the Join Session button on their session page after you have started the live video session.
Does Kajabi Live cost extra money?
No, this is all available in the Coaching Product!
Do I need to download anything to use the Go Live feature?
No, live video is done in your browser, so you won’t need to download an app!
Can I go live in a single coaching session as well as in a package coaching session?
Yes! The option to go Live will be available in single sessions as well as packages.
Can I go live with multiple people in my coaching product?
No. At this time, the Coaching Product is available on a one-on-one basis. Although you can share the link to the video call, it is currently designed for you to meet one-on-one with your coaching client.
Does the Go Live feature work on mobile devices?
Yes! It works on mobile web browsers. However, the coaching feature is not currently available in the Kajabi mobile app.
Can I use Kajabi Live with the Calendly integration?
No, Live Video within your coaching program is only available with Manual Scheduling or the Kajabi Scheduler coaching option.
How do I notify my clients when I start the live video session in the coaching program?
The client's email address will be visible on their coaching session page as a mailto link. Coaches can email them manually from the coaching session page so that both parties can coordinate to go live at the right time.
Besides coaching, where else can I use live video?
The Built-in Live Video is only available with the Coaching Product at this time.
What settings are available when using live video in a coaching session?
Video Controls:
- Turn-off the camera
- Mute
- Video effects, such as adding a background
- Change name
- Screen share
- Record video
Chat transcript: Coaches and Clients are able to download the chat transcript.
Rejoin a live video session: If a Coach or Client leaves in the middle of a live session, they can rejoin the session using the direct link and/or the “Join Session” button located in their Coaching Session.
Have more questions? Let us know your question below to have it added to the list or reach out to Support if you need additional assistance.
Thanks for being the best part of Kajabi!
