Learn to customize your optional login requirement for your checkout process.
In this article:
What is a login requirement?
Create a checkout experience for returning customers who already have an account on your site by updating your login requirement.
With the Log in Requirement setting, you can require your returning customers to log in to purchase an Offer or allow them to purchase the Offer before logging into their account.
Login requirement settings:
- Returning customers don't need to log in
Customers can log in if they wish, but it is not required to complete the purchase flow. - Returning customers must log in
Customers will be required to log in before completing the purchase flow.
- Collect new customer passwords
If you select Returning customers must log in you can require new customers to create a password to complete the purchase flow.
- Collect new customer passwords
Why is this important?
If a returning customer has a saved card on file, logging in will automatically populate their card information to quickly checkout.
However, if your returning customer has trouble remembering their login credentials, they will have to go through the process of resetting their password and re-entering the checkout flow. This may interrupt their intentions of purchasing.
Each method has its pros and cons. However, ultimately, we want to give you the option to choose the login requirement that best fits your business and checkout.
What happens with each login requirement setting?
Returning customers don't need to log in
Customers can log in if they wish, but it is not required to complete the purchase flow.
The following chart portrays your returning customer's experience if you do not require them to log in:
Returning customers must log in
Customers will be required to log in before completing the purchase flow.
The following chart portrays your returning customer's experience if you require them to log in:
How to select your login requirement setting
Customize your checkout page for each Offer to select your desired login requirement.
To select your login requirement setting:
- Open the Sales tab from your Dashboard.
- Select the Offer you wish to customize.
- Click Edit Checkout.
- Open Additional Settings.
- Then, select your Log in requirement.
- Click Save to keep and apply your changes:
And that's how you can update your login requirement settings! Please vote below and let us know if you found this article helpful. We value your feedback. Thanks for being the best part of Kajabi!