Have you received an email notifying you of suspicious activity in your Kajabi ID account? Learn to confirm your IP address and unblock your account.
In this article:
Why did I receive this notification?
If you have received a notification stating that suspicious activity has been detected in your Kajabi ID account, then suspicious login attempts, too many login attempts with an incorrect password, or bot activity may have been detected by Kajabi.
We mean business when it comes to your site security and we want to make sure that only you and your authorized administrators can access your account. Learn best practices for protecting your online business.
If you receive this email and are attempting to log in you will be required to confirm your IP address by clicking the Unblock button in the email received:
How to unblock my account
To unblock your account:
- Open the email with the subject line, "Account Blocked", warning you of suspicious activity.
- Review the IP address mentioned in the email.
- Confirm that it matches your IP address.
- Select UNBLOCK to confirm:
Then, you will be redirected to the confirmation page after successfully unblocking your account:
After unblocking your account, you may log into your account.
Still experiencing issues? Contact Support!
If your account remains blocked, please reach out to our support team for additional assistance.
