How to Customize Your Community Notifications

With Kajabi Communities, you and your members can choose to enable or disable push notifications (i.e. pop-up banners) and email notifications for your Announcements, Challenges, Circles, Meetup Reminders, Live Room Alerts, and Direct Messages.

Understanding your community notifications

What notifications do Community Members receive?

Utilize your community notifications to stay informed about your community communications.

Community notifications are sent out in three ways:

Emails
In-app notifications (in your notification center)
Mobile notifications (push notifications)

Notifications are controlled two ways:

On an individual basis, in an individual’s profile settings
By you, the Hero, at the community level in community settings

As an admin for your Community, you will see the following notification settings:

When a new member joins your community, all of their notifications will be enabled. After they join, they can customize their preferences in their profile settings.

For the following charts, you, your moderators, administrators, and community members will be able to customize and receive the indicated Community notifications.

Circles & DMS

Challenges

Meetups

Live Rooms

Announcements

Weekly Digest

Leaderboard

Community owner email notifications

As a Community Leader, you will receive the following email notifications:

Customize your notifications using the web app

To adjust your notifications using the Community web app:

Go into your Community and locate your profile icon at the top right of the page.
Click the dropdown arrow next to your profile icon to open the options menu.
Under "My Account" select Settings.
Then, in the left sidebar select Notifications.
Click the toggles next to Push Notifications and/or Email Notifications to adjust as desired for each Community feature (when the toggle is gray, notifications are off; when the toggle is black, notifications are on).
Click Save to apply your changes:

For your Circle push notifications, you can also change how often and what type of push notifications you see for each Circle by clicking to open the dropdown menu under the Circle name:

All messages - Get notified every day about all messages in your Circle, including announcements, mentions, meetups, and polls.
Highlights only - Receive a notification summary every 2 days.
Muted - Opt out of all notifications for a specific Circle:

Note:

If you’ve disabled any of the email notification settings at the Community level, your members will see those notification settings grayed out in “My Account Settings” and won’t be able to activate them. Learn more about how to customize Community email notifications for all members.

Customize your notifications using the mobile app

To adjust your notifications using the Community mobile app:

Select your profile icon at the top right:

Then, select the Settings gear icon at the top right:

Select Notifications.
Choose the type of notification you'd like to modify (Circles, Challenges, Meetups, Announcements, Liveroom, or Direct Message).
Turn the toggle on or off next to Push Notifications and/or Email Notifications to adjust as desired (when the toggle is gray, notifications are off; when the toggle is green, notifications are on).

For your Circle push notifications, you can also change how often and what type of push notifications you see for each Circle by clicking on the Circle name:

All messages - Get notified every day about all messages in your Circle, including announcements, mentions, meetups, and polls.
Highlights only - Receive a notification summary every 2 days.
Muted - Opt out of all notifications for a specific Circle.

Tip:

You can also access your Notification Settings on the mobile app by clicking the bell-shaped Notifications icon at the top right next (to the profile icon) and then clicking ... at the top right of the screen and selecting "Notification Settings."

And that’s how you can customize your Community notifications! Please vote below and let us know if you found this article helpful. We value your feedback. Thanks for being the best part of Kajabi!

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Understanding your community notifications