Email Campaigns See all 46 articles
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How to Remove Text Formatting With the Clear Formatting Button
Don’t like the formatting of the text in your Email or Web Page? Remove unwanted text formatting with a single click ...
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What's New With Email Sequences & Email Templates
Learn about the most recent updates now available with Kajabi Emails. In this article: What’s New Customize your em...
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How to Create Custom Email Templates
Learn to create custom email templates to help you easily create your Email Campaigns with your brand and style. In...
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How does Kajabi Manage Blocked Emails due to Blacklisting or AV Software
Here at Kajabi, we take email deliverability and related topics very seriously. We have and continue to implement man...
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Email Campaigns Overview
Email marketing is an essential tool for online businesses to build relationships and inform prospects, leads, curren...
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How to Manage and Edit Existing Email Campaigns
Learn to manage, edit, and view reports of your existing Email Campaigns. In this article: Edit Preview Duplicate...
Member Management See all 12 articles
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What do my Customers see?
Learn to create a test Customer account for yourself to experience your site from a Customer's perspective. In this...
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How to Cancel Your Customer's Subscription
Learn to cancel any applicable future payments and remove access to the Product(s) included with your customer's subs...
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How to Enable and Disable Customer Subscription Self-Cancellations
Learn to edit your customer's ability to self-cancel from their subscriptions in your site. In this article: Disab...
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What is the difference between revoking an Offer and payment cancelations?
Learn the difference between revoking Product access and canceling payments. In this article: Revoking Product Acce...
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Purchase Information Page Overview
Learn to navigate your Customer's Purchase Information Page to view purchase details, revoke Product access, perform ...
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How to Pause Your Customer's Subscription or Multiple Payments
Pausing or suspending your customer's subscription or multiple payments temporarily disables your customer's billing....
Contact Management See all 30 articles
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How to Import Contacts Onto Kajabi
The contacts importer tool gives you the option to upload a comma-separated value (CSV) file with multiple custom dat...
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Contacts Tab Overview
Learn to navigate your Contacts tab to view and manage your contacts. In this article: What is the Contacts tab? Ma...
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Applying Filters to Your Contacts Tab
Learn to create filters to better manage and organize the contacts in your Contacts tab with the new look. In this ...
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Defining Contacts Tab Filters
Learn about each Filter available in your Contacts tab to help you create segments and narrow your results in your li...
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How to Manually Add a New Customer to Your Site
Learn to manually add Customers onto your site and grant a product Offer during import. Tip: Segment your list to o...
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How to Segment Your Contacts
Design personalized marketing and efficiently manage your list by segmenting your contacts. Learn to organize your co...
Managing Affiliates See all 16 articles
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Affiliate Overview
The Affiliate Program utilizes your partnerships to encourage others to sell your course on your behalf while receivi...
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How to Create an Affiliate User
Learn to add an Affiliate user by manually importing them onto your site or enabling registrations with your Affiliat...
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Affiliate Portal Overview
Learn the resources and reports available to your Affiliates from their Affiliate Portal. In this article: What is...
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How to Create an Affiliate Share Link
Learn to generate and edit an Affiliate Share Link to maximize revenue with the Affiliate Program. In this article...
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How to Create Affiliate Coupons
Learn to enable and customize Affiliate coupons to track your Affiliate transactions and credit your Affiliates. In...
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Affiliate Coupons vs. Affiliate Share Links
Learn the differences between Affiliate coupons and Affiliate share links to find out which method works best for you...
Contacts FAQ See all 17 articles
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How to Use Google Sheets to Combine First and Last Name
Learn to use Google Sheets to combine the first and last name into a single column in your .CSV file to successfully ...
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What is the difference between Insights and Analytics?
Learn the difference between People Insights and your Site Analytics. In this article: Insights and Analytics What...
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Having Issues Formatting a CSV for Contact Imports
Receiving an error when importing contacts with a CSV? Find out why you may receive this error and how you can ensure...
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What is the difference between a customer, contact, and a subscriber?
Learn the difference between customers, contacts, and subscribers in Kajabi and understand the people that are consid...
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What does the Subscription Status mean?
The Subscription Status is an important indicator as to whether or not your contacts are subscribed to receive your m...
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Can I resubscribe a contact if I accidentally unsubscribe them?
Accidentally unsubscribed a contact? We get it. Accidents happen. Learn to recover your unsubscribed contacts. In t...
Third-Party Contact Management Integrations See all 7 articles
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How to Use ClickFunnels With Kajabi
Here we will look into the integration between Kajabi and ClickFunnels. The premise of this integration is to use Kaj...
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How to Use MailChimp With Kajabi
Learn to connect MailChimp with Kajabi to integrate MailChimp's web-based email marketing services as you build your ...
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How to Use ActiveCampaign With Kajabi
Learn to connect ActiveCampaign with Kajabi to integrate with ActiveCampaign's services as you build your List on you...
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How to Use ConvertKit With Kajabi
Learn to connect ConvertKit with Kajabi to integrate ConvertKit's email marketing services as you build your list on ...
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How to Use AWeber With Kajabi
AWeber is an email marketing service provider that helps people keep in touch with their mailing list subscribers. Yo...
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How to Use Kajabi With Segment
Segment is an API that allows you to collect customer data and send it to hundreds of tools for analytics, marketing,...