Kajabi Payments See all 15 articles
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Kajabi Payments
BETA: The Kajabi Payments beta is currently only available to Kajabi customers whose businesses are based in the US....
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How to View Kajabi Payments Payouts and Payout Details
Learn to view and track your payouts with Kajabi Payments. In this article: Receiving Payouts How to view your Payo...
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Kajabi Payments Processing Fees
BETA: The Kajabi Payments beta is currently available to Kajabi customers whose businesses are based in the US. Lea...
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Multiple Payments
Learn how to view and export detailed Multiple Payment information. In this article: Multiple Payments Understand...
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Subscriptions
Learn how to view and export detailed Subscription information. In this article: Subscriptions Understanding Statu...
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Transactions
Learn how to view and export detailed payment information about purchases made on your site. In this article: Trans...
Connecting Payment Processors See all 0 articles
Offers See all 53 articles
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Failed Payment Reasons
Learn why a payment failed and how to fix this issue. Remember to use Command+F for MAC or CLT+F for Windows to sea...
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The Offer Creation Flow
Learn about Kajabi's new Offer Creation Flow. In this article: The Offer Creation Flow How to use the Offer Creatio...
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Offers Overview
Learn to build Offers on Kajabi to package and sell your Product(s) to your customers. In this article: What is a...
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How to Create an Offer
Under Construction: This guide includes language and design that may not be reflected on Kajabi. Updates to follow. ...
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How to Delete an Offer
Learn to remove or delete your Offer. Delete an Offer Warning: Deleting an Offer in use may cause problems in the ...
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Pay What You Want Offers
Kajabi is proud to introduce the Pay What You Want Offer feature! This option allows your customers to purchase an Of...
Customizing Your Checkout Page See all 21 articles
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What's New With the Checkout Page Editor
Learn about the most recent updates available with Kajabi's Checkout Page Editor. In this article: What's new with...
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How to Update Your Checkout From 2016 to 2018
Learn to keep your checkout page and editor up to date by switching from the 2016 checkout to the 2018 checkout. In ...
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How to Customize Your Checkout Page
Learn to customize your Checkout Page to best suit your brand and create a fluid and consistent user experience when ...
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2018 Checkout Vs. 2016 Legacy Checkout Templates
Note: The 2016 Legacy Checkout Template is not available to any accounts created after April 25, 2023. Design your c...
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How to Edit the Text on the Checkout Page
Learn to customize the text displayed on your Checkout Page to harmonize with your brand's voice and tone. Edit you...
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How to Collect Name and Password on the Checkout Page
Learn how to require your customers to create a name and password before they are able to complete the checkout proce...
Creating & Managing Coupons See all 9 articles
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How to Create a Coupon
Create coupons for special promotions or deals on your offers. Learn how to give a dollar amount or a percentage off ...
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What is the difference between single coupon codes and bulk coupon codes?
Learn the difference between single coupon codes, bulk coupon codes, and single-use coupon codes. In this article:...
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Creating Coupon Codes in Bulk
Learn to generate your coupon codes in bulk if you would like to create a lengthy list of coupon codes for an offer a...
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How to Remove an Offer From Your Coupon
Learn to remove the coupon field from your Offer Checkout Page by disconnecting your Offer from your Coupon. In t...
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How to Create a Coupon in Stripe
Creating a coupon in Stripe is a straightforward solution to giving your customers a discount after their initial pur...
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How to Locate Customers With Coupons Applied
Learn to keep track of the customers who've applied your coupons during checkout. Filter your list Keep track of yo...
Selling FAQs See all 20 articles
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How to Send Email Receipts With Kajabi
Learn to send email receipts to customers who purchase your Offers with Kajabi Receipts. In this article: Kajabi R...
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Troubleshooting Checkout Error Messages
If your customer has received an error message on your checkout page, refer to this guide for more information. In t...
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Can I sell physical products with Kajabi?
Yes! Sell your physical products with Kajabi by embedding Shopify's Buy Button onto your page(s) or by integrating yo...
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Can I sell physical events or classes with Kajabi?
Absolutely, collect payment with Kajabi by utilizing Ghost Offers to sell your physical events, classes, coaching ses...
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How to Sell Physical Products on Kajabi with Shopify Buy Buttons
Connect your Shopify Collection to your Kajabi site to combine the power of Shopify and Kajabi, allowing you to sell ...
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Can Upsells be used with a Free Offer?
Upsells can be used with paid Offers only. An Upsell cannot be used with a Free Offer. In this article: What is a...