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Failed Payment Reasons
Learn why a payment failed and how to fix this issue. Remember to use Command+F for MAC or CLT+F for Windows to search for your exact failure reason on this page! Failu...
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The Offer Creation Flow
Learn about Kajabi's new Offer Creation Flow. In this article: The Offer Creation Flow How to use the Offer Creation Wizard The Offer Creation Flow Kajabi is proud to introd...
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Offers Overview
Learn to build Offers on Kajabi to package and sell your Product(s) to your customers. In this article: What is an Offer? Create a New Offer What is an Offer? On Kajabi, a...
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How to Create an Offer
Learn to build, customize, and share your Offer to begin selling your Product(s) on Kajabi. In this article: Step 1. Create an Offer Step 2. Build your Offer with the Offer Ed...
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How to Delete an Offer
Learn to remove or delete your Offer. Delete an Offer Warning: Deleting an Offer in use may cause problems in the future. Instead, if you wish to remove an Offer in use, we r...
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Pay What You Want Offers
Kajabi is proud to introduce the Pay What You Want Offer feature! This option allows your customers to purchase an Offer for a price they choose. In this article: Pay What Yo...
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How to Create a Pricing Plan for Your Offer
Learn to select your pricing plan for your Offer. Note: Be sure to connect your site to Kajabi Payments, or your Stripe or PayPal account to edit your Offer price. In this a...
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How to Create Multiple Pricing Options for an Offer
Learn how to set up multiple pricing options for the same Offer by duplicating Offers. Regardless of your Kajabi Subscription, you have the ability to create as many Offers for ...
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How to Create a Free Offer
Learn to create a Free Offer to provide free resources, content, services, and more to your customers. In this article: Editing your price: Free Customizing your free offer ...
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How to Create a One-Time Payment Offer
Learn to create a One-Time Payment Plan for customers to purchase your Offer with a single payment in order to gain access to your content, services, events, and more. In thi...
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How to Create a Multiple Payment Offer
Learn to create a Multiple Payment Plan for customers to pay a specified fee for a specified number of weeks, months, or years to access your content, services, events, and more...
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How to Create a Subscription Offer
Learn to create a Subscription Offer to collect payment on a recurring basis (e.g., weekly, monthly, or yearly) in order for your customers to access your content. Note: Be sur...
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What is the Difference Between Purchasing a Free Offer and Granting an Offer?
Purchasing a free Offer and Granting an Offer to a customer may be similar. However, there are some distinct differences to keep in mind. Granting an Offer gives a customer fre...
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How to Customize Your Setup Fee Text
Learn to customize the language and text displayed if you've created a setup fee for your Offer. In this article: Setup fee Customize your setup fee text Setup fee The Setu...
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How to Connect Additional Products to Your Offer
During the creation of a new Offer, you will be prompted to select a Product to attach to that Offer. You can add multiple Products to the same Offer or replace the Product alre...
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How to Export Purchase Reports for Individual Offers
Learn to view and export detailed payment information about every purchase made for individual Offers. In this article: Offer purchase report How to export the offer purchase ...
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What Happens When a Customer Purchases My Offer?
Under Construction: This guide includes language and design that may not be reflected on Kajabi. Updates to follow. Read more about Kajabi's recent makeover. Gain a better und...
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How to Publish or Unpublish an Offer
An Offer can easily be switched from Published to Draft without having to delete it. Publishing an Offer does not automatically add it to your site. However, once your Offer is ...
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How to Add an Expiration Date to Your Offer
Adding an expiration date to your Offer gives you control over how long your Offer is available to be purchased. Learn how to add an expiration date to your Offers. In this ar...
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Creating a Test Purchase in Kajabi
Before posting your Offers to the public, you may want to consider testing a purchase from your Kajabi site to be certain everything is working as it should. Follow our guide to...
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How to Add Offers to Your Store
A store can be used to showcase the offers you have available for purchase. Learn how to add offers to the store page below. Note: This guide refers to the new Website Builder...
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How to Grant an Offer
Under Construction: This guide includes language and design that may not be reflected on Kajabi. Updates to follow. Read more about Kajabi's recent makeover. Granting an Offer...
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How to Create a Ghost Offer
Learn to sell resources and services that are not connected to a digital product on Kajabi (e.g. physical classes, events, etc.) by creating Ghost Offers. In this article: ...
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How to View Offer Stats
Learn how to navigate to your Offer stats pages, where you can find the number of purchases, your Offer revenue, and recent activity for specific Offers. In this article: Ho...
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How to Duplicate an Offer
Learn to duplicate your Offer to create pricing tiers, give more pricing options, or create payment plans, bonus Offers, duplicate Offers with different currencies, and more. ...
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Payments Overview
Learn to view and export detailed payment information about every purchase made on your site. In this article: Payments Overview Performance Metric Definitions Date Range Fil...
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How to Create a Gift Offer
Create an Offer your customers can gift to their friends and family. In this article: Step 1. Set up a gift offer Step 2. Create a coupon Step 3. Create an automation Step 4...
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How to Make Offers Available in Multiple Currencies
Digital Products can be available worldwide. With Offers on Kajabi, set up multiple Offers with different currencies to allow your customers to purchase with their local currenc...
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How to Set Your Default Currency
Learn to update your settings to change the default currency used for your site. Default currency Your default currency will be used for formatting and calculation purposes wit...
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How to Collect a Name, Address, Phone Number, or Tax ID at Checkout
Additional customer information like a name, phone number, mailing address, or Tax ID number can be collected during the checkout process. This additional information is benefic...
Offers
Learn to sell your content by building and sharing Offers.