Account

Have questions about Kajabi's updated Data Protection Addendum (DPA)? We've put together a few Frequently Asked Questions to help! Data Protection Addendum FAQs Why has Kajabi ...

To ensure the legitimacy of newly created Kajabi accounts, moving forward, all new Kajabi accounts will require verification via email once the trial period has begun. You may b...

Work alongside our team to test the latest features and provide feedback to help us design the best platform for you and your fellow Kajabi Heroes. In this article: What is K...

Have questions about the Kajabi Hero Program? We've put together a few Frequently Asked Questions to help you understand what it means to be a Kajabi Hero! In this article: Wh...

Learn to prepare for your complimentary Activation Call to help you get started on Kajabi. In this article: Schedule your complimentary activation call Prepare for your activa...

Learn to update your account details to change your name, account email address, avatar, social profile, and more.  In this article: How to change your Account Details Detail...

Learn to add and edit Account User Roles to give your team access to admin actions on your site.  In this article: Adding Account Users Defining Account User Roles Table of A...

Forgot your password or need to change your password? Follow this guide to manage and reset your password. In this article: Resetting your password Updating your password ...

Learn to edit your email preferences and notifications from Kajabi.  In this article: Email notification triggers Updating your email notifications Email notification t...

Kajabi automatically sends out several different emails and notifications. These automated messages occur after a purchase is made, after a new comment is posted in your Commun...

Learn to change your sender information for the transactional emails sent from your site. In this article: What are transactional emails? Transactional email sender informatio...

Learn how to connect your custom email domain from Bluehost to your Kajabi Account.      In this article: To access DNS records in Bluehost: To add your unique DNS records fr...

Learn how to connect your custom email domain from GoDaddy to your Kajabi Account.  In this article: Connecting your custom email domain with GoDaddy Access DNS records in Go...

Learn how to connect your custom email domain from Google Domains to your Kajabi Account.  In this article: Connecting your custom email domain with Google Domains Access DNS...

Learn how to connect your custom email domain from Namecheap to your Kajabi Account. In this article: To access DNS records in Namecheap: To add your unique DNS records from ...

Kajabi uses cookies to help your site run and to provide the best experience for your visitors and members. This guide provides an overview of the cookies Kajabi uses on your si...

Learn to locate and view the date of your next payment for your Kajabi Subscription in your Billing Settings.  View your Billing Date: Open the Settings tab from the Dashboar...

Learn to update and review your billing information including your business address, credit card information, past invoices, and more. In this article: Billing information Re...

Looking to access upgraded features with Kajabi? Learn to update your Kajabi Subscription.  To update your plan: Open the Settings tab from the Dashboard. Locate your Accoun...

Learn to locate and view your Kajabi Billing Invoices. In this article: Viewing your past invoices Downloading your past invoices Viewing your past invoices To access your ...

Learn to set up your Language Settings to automatically translate the auto-generated text on your site. Keep in mind, content that can be customized on your site must be trans...

Learn to locate your Kajabi API Key and API Secret for your account to connect your site on Kajabi to third-party applications.  In this article: Using your API Key and API ...

Learn to add an additional site to your Kajabi account with the Pro Plan. In this article: Additional websites Adding an additional site Additional sites in one account are...

Learn to remove a site from your Kajabi account. Warning: Deleting a site cannot be undone and the content within a site once deleted cannot be retrieved. Please be sure to ...

Learn to suspend and unsuspend your Account User to remove and return their administrative access to your account. Removing an Account User's access Suspended Account Users do...

With the Pro Plan or Kajabi Access, learn to access and edit the code in your Website, Product, and Landing Pages on Kajabi.  In this article: What is the code editor?  Webs...

Experiencing issues completing payment for your Kajabi Subscription? Learn to troubleshoot your failed payment. In this article: New to Kajabi Existing Kajabi User New to Ka...

Learn to cancel your Kajabi trial.  In this article: Canceling your Kajabi trial How to cancel your Kajabi trial Canceling your Kajabi trial We are sorry to see you go and w...

Need some time, but still want to scale your business with Kajabi in the future? Learn to Park your Kajabi account and resume when you are ready to begin again! In this article...