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Kajabi Build Program
Being new to the Kajabi Platform can be a challenge when you don't know where to begin. The Build Program is a hands-on learning program for anyone who is ready to start impleme...
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How to Use Google Social Sign-On
Learn how to use Google Social Sign-On to access your Kajabi account. In this article: Google Social Sign-On Sign up for Kajabi with Google Log into your Kajabi account with G...
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Facebook Social Sign On
Learn how to use Facebook Social Sign-On to access your Kajabi account. In this article: Facebook Social Sign-On Using Facebook to Sign up for Kajabi Connect your Kajabi accou...
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How to Add Your Brand Logo and Colors to the Auto-Generated Email Templates
Establish brand recognition by adding your logo to the automated emails sent by your site. In this article: Automated emails Add your logo Customize your email template button...
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Customer Welcome Email Update
We have made improvements to the Customer Welcome Email Template to help you create an improved onboarding experience for you and your customers. What is the Customer Welcome Em...
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What Does Kajabi Cost?
Have questions about Kajabi Pricing? Start here! In this article: What does Kajabi cost? Kajabi Access FAQs What does Kajabi cost? For the most up-to-date Kajabi pricing, pl...
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Why do I see a temporary hold charged to my credit card account?
If you have signed up for a trial on Kajabi, there will be a $149 hold on your card to validate your payment. This is not a charge; the hold will be removed after seven days if ...
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When is Live Chat available?
Kajabi's Live Chat hours vary depending on your Kajabi Plan. Find your plan's Live Chat hours below! Basic Kajabi Plan If you are on the Basic Kajabi Plan, you have access to L...
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Best Practices for Protecting Your Online Business
Learn to protect your online business by adopting a few best practices that will help you stay safe, secure, and online. Protecting your business In today's world, the interne...
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Kajabi Scavenger Hunt FAQs
Have questions about the Kajabi Scavenger Hunt? We've put together a few Frequently Asked Questions to help! In this article: What is the Kajabi Scavenger Hunt? Kajabi Scaveng...
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Kajabi Swag Shipment Changes
Learn about the latest changes to the EU VAT rules and how this will impact your Kajabi swag. In this article: What has changed? How do these changes impact you? What has ch...
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How to Unsubscribe from Kajabi's Marketing Emails
While we're sad to see you go, we understand that you may not be interested in receiving promotional emails from Kajabi. Follow this guide to learn how you can easily unsubscr...
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Kajabi's Updated Data Protection Addendum for the New Standard Contractual Clauses
Have questions about Kajabi's updated Data Protection Addendum (DPA)? We've put together a few Frequently Asked Questions to help! Data Protection Addendum FAQs Why has Kajabi ...
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Email Verification FAQ's
To ensure the legitimacy of newly created Kajabi accounts, all new Kajabi accounts require verification via email once the trial period has began. You may be wondering how this ...
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Kajabi Labs
Work alongside our team to test the latest features and provide feedback to help us design the best platform for you and your fellow Kajabi Heroes. In this article: What is K...
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Kajabi Hero FAQs
Have questions about the Kajabi Hero Program? We've put together a few Frequently Asked Questions to help you understand what it means to be a Kajabi Hero! In this article: Wh...
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How to Change Your Account Details
Learn to update your account details to in order to change your name, account email address, avatar, social profile, and more. In this article: How to change your Account De...
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How to Add Account Users
Learn to add Account Users with various roles to give your team access to admin actions on your site. In this article: Adding Account Users Defining Account User Roles Table ...
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How to Change the Role of an Account User
The role you select for an Account User controls how much access the Account User has to your Kajabi account. Learn how to change the role of an Account User. Changing the role...
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How to Reset Your Password
Forgot your password or need to change your password for your Kajabi site? Follow this guide to manage and reset your password. In this article: Resetting your password Upd...
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How to Set Up Multi-Factor Authentication (MFA)
Learn to strengthen your account security with Multi-Factor Authentication. In this article: What is Multi-Factor Authentication (MFA)? Am I required to use MFA? Password a...
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An unknown user accessed my Kajabi account
This article guides you through the process of securing your Kajabi account and resetting it to its original state. In this article: If your account was accessed by an unautho...
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How to Unblock Your Kajabi Account
Have you received an email notifying you of suspicious activity in your Kajabi ID account? Learn to confirm your IP address and unblock your account. In this article: Why did ...
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How to Update Your Email Notifications
Learn to update your email preferences and notifications from Kajabi. In this article: Marketing emails Notification emails Updating your email notifications Marketing ema...
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How to Edit the Auto-Generated Email Templates Sent by Your Site
Under Construction: This guide includes images and videos that may not be reflected on Kajabi. Updates to follow. Read more about Kajabi's recent makeover. Kajabi automatical...
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How to Change Your Transactional Email Sender Information
Learn to change your sender information for the transactional emails sent from your site. In this article: What are transactional emails? Transactional email sender informatio...
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Connecting a Custom Email Domain
Learn to connect your custom email domain to Kajabi to brand your sender information in the marketing emails you send to your list. Note: This article can help you connect a ...
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Connecting your Custom Email Domain with CloudFlare
Learn how to connect your custom email domain from CloudFlare to your Kajabi Account. Note: This article can help you connect your custom email domain from CloudFlare, but if ...
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Connecting your Custom Email Domain with Bluehost
Learn how to connect your custom email domain from Bluehost to your Kajabi Account. Note: This article can help you connect your custom email domain from Bluehost, but if...
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How to Connect A Custom Email Domain with GoDaddy
Learn how to connect your custom email domain from GoDaddy to your Kajabi Account. In this article: Connecting your custom email domain with GoDaddy Access DNS records in Go...
Account
Learn how to access and edit your Kajabi account settings and details.