-
Kajabi Labs
Work alongside our team to test the latest features and provide feedback to help us design the best platform for you and your fellow Kajabi Heroes. In this article: What is K...
-
Kajabi Hero FAQs
Have questions about the Kajabi Hero Program? We've put together a few Frequently Asked Questions to help you understand what it means to be a Kajabi Hero! In this article: Wh...
-
How to Prepare for Your Activation Call
Learn to prepare for your complimentary Activation Call to help you get started on Kajabi. In this article: Schedule your complimentary activation call Prepare for your activa...
-
How to Change Your Account Details
Learn to update your account details to change your name, account email address, avatar, social profile, and more. In this article: How to change your Account Details Detail...
-
How to Add Account Users
Learn to add and edit Account User Roles to give your team access to admin actions on your site. In this article: Adding Account Users Defining Account User Roles Table of A...
-
How to Reset Your Password
Forgot your password or need to change your password? Follow this guide to manage and reset your password. In this article: Resetting your password Updating your password ...
-
How to Change Your Email Notifications
Learn to edit your email preferences and notifications from Kajabi. In this article: Email notification triggers Updating your email notifications Email notification t...
-
How to Edit the Automated Emails Sent by Your Site
Kajabi automatically sends out several different emails and notifications. These automated messages occur after a purchase is made, after a new comment is posted in your Commun...
-
How to Change Your Transactional Email Sender Information
Learn to change your sender information for the transactional emails sent from your site. In this article: What are transactional emails? Transactional email sender informatio...
-
Connecting a Custom Email Domain
Learn to connect your Custom Email Domain to Kajabi to brand your sender information when sending marketing emails to your list. In this article: Email Domains How to connect...
-
Connecting your Custom Email Domain with Bluehost
Learn how to connect your custom email domain from Bluehost to your Kajabi Account. In this article: To access DNS records in Bluehost: To add your unique DNS records fr...
-
How to Connect A Custom Email Domain with GoDaddy
Learn how to connect your custom email domain from GoDaddy to your Kajabi Account. In this article: Connecting your custom email domain with GoDaddy Access DNS records in Go...
-
How to Connect A Custom Email Domain with Google Domains
Learn how to connect your custom email domain from Google Domains to your Kajabi Account. In this article: Connecting your custom email domain with Google Domains Access DNS...
-
How to Connect a Custom Email Domain with NameCheap
Learn how to connect your custom email domain from Namecheap to your Kajabi Account. In this article: To access DNS records in Namecheap: To add your unique DNS records from ...
-
How to View Your Next Billing Date
Learn to locate and view the date of your next payment for your Kajabi Subscription in your Billing Settings. View your Billing Date: Open the Settings tab from the Dashboar...
-
How to Update Your Billing Information
Learn to update and review your billing information including your business address, credit card information, past invoices, and more. In this article: Billing information Re...
-
How to Upgrade Your Kajabi Subscription Plan
Looking to access upgraded features with Kajabi? Learn to upgrade your Kajabi Subscription. To upgrade your plan: Open the Settings tab from the Dashboard. Locate your Acco...
-
How to View Your Kajabi Invoices
Learn to locate and view your Kajabi Billing Invoices. In this article: Viewing your past invoices Downloading your past invoices Viewing your past invoices To access your ...
-
How to Change Your Language Settings
Learn to set up your Language Settings to automatically translate the auto-generated text on your site. Keep in mind, content that can be customized on your site must be trans...
-
How to Locate Your Kajabi API Key and API Secret
Learn to locate your Kajabi API Key and API Secret for your account to connect your Kajabi Account to third-party applications. In this article: Using your API Key and API ...
-
How to Add a New Site to Your Account
Learn to add an additional site to your Kajabi account with the Pro Plan. In this article: Additional websites Adding an additional site Additional sites in one account are...
-
How to Delete a Site From your Account
Learn to remove a site from your Kajabi account. Warning: Deleting a site cannot be undone and the content within a site once deleted cannot be retrieved. Please be sure to ...
-
How to Suspend Account Users on Your Site
Learn to suspend and unsuspend your Account User to remove and return their administrative access to your account. Removing an Account User's access Suspended Account Users do...
-
How to Access the Code Editor
With the Pro Plan, learn to access and edit the code in your Website, Product, and Landing Pages on Kajabi. In this article: Website theme Product theme Landing page theme ...
-
Troubleshooting Failed Kajabi Subscription Payments
Experiencing issues completing payment for your Kajabi Subscription? Learn to troubleshoot your failed payment. In this article: New to Kajabi Existing Kajabi User New to Ka...
-
How to Cancel Your Kajabi Trial
Learn to cancel your Kajabi trial. In this article: Canceling your Kajabi trial How to cancel your Kajabi trial Canceling your Kajabi trial We are sorry to see you go and w...
-
How to Pause Your Kajabi Account
Need some time, but still want to scale your business with Kajabi in the future? Learn to Park your Kajabi account and resume when you are ready to begin again! In this article...
-
How to Cancel Your Kajabi Subscription
Learn how to cancel your Kajabi subscription. In this article: Canceling your Kajabi subscription How to cancel your Kajabi subscription Canceling your Kajabi subscriptio...
-
What happens to the active subscription payments of my Members if I cancel my Kajabi account?
Kajabi's vision is for a world where technology is no longer a barrier to an individual’s success. This is why Kajabi gives you full control over your payments and accounting b...
-
When is Live Chat available?
Kajabi's Live Chat hours vary depending on your Kajabi Plan. Find your plan's Live Chat hours below! Basic Kajabi Plan If you are on the Basic Kajabi Plan, you have access to L...
Account
Learn how to access and edit your Kajabi account settings and details.