Account

Experiencing issues sending and receiving emails after connecting your custom domain to Kajabi? Learn to troubleshoot common issues with your email sending. In this article: ...

Kajabi uses cookies to help your site run and to provide the best experience for your visitors and customers. This guide provides an overview of the cookies Kajabi uses on your ...

Learn to locate and view the date of your next payment for your Kajabi Subscription in your Billing Settings.  View your Billing Date: Open the Settings tab from the Dashboar...

Learn to review and update your billing information, including your business address, credit card information, past invoices, and more. In this article: Billing information...

Looking to access upgraded features with Kajabi? Learn to update your Kajabi Subscription Plan.  In this article: Update Your Kajabi Plan Account Usage Update Your Kajabi P...

Learn to locate and view your Kajabi Billing invoices. In this article: Viewing your past invoices Downloading your past invoices Viewing your past invoices To access your ...

Learn to set up your Language Settings to automatically translate the auto-generated text on your site. Keep in mind, content that can be customized on your site must be trans...

Learn to locate your Kajabi API Key and API Secret for your account to connect your site on Kajabi to third-party applications.  In this article: Using your API Key and API ...

Learn to add an additional site to your Kajabi account with the Pro Plan or Kajabi Access. Additional sites under one account are available with the Pro Plan or Kajabi Access. T...

Learn to remove a site from your Kajabi account. Warning: Deleting a site cannot be undone and the content within a site once deleted cannot be retrieved. Please be sure to ...

Learn how to suspend and unsuspend your Account User to remove or reinstate their administrative access to your account. Removing an Account User's access Suspended Account Us...

With the Pro Plan or Kajabi Access, learn to access and edit the code in your Website, Product, and Landing Pages on Kajabi.  In this article: What is the code editor?  Webs...

Experiencing issues completing payment for your Kajabi Subscription? Learn to troubleshoot your failed payment. In this article: New to Kajabi Existing Kajabi Hero New to Ka...

Learn to cancel your Kajabi trial.  In this article: Canceling your Kajabi trial How to cancel your Kajabi trial Canceling your Kajabi trial We're sorry to see you go, and w...

Need some time off, but still want to scale your business with Kajabi in the future? Learn to Park (i.e., pause) your Kajabi account and resume when you're ready to begin again!...

Learn how to cancel your Kajabi subscription.  In this article: Canceling your Kajabi subscription  How to cancel your Kajabi subscription Canceling your Kajabi subscriptio...

Kajabi's vision is for a world where technology is no longer a barrier to an individual’s success. This is why Kajabi gives you full control over your payments and accounting b...

Canceled your subscription? Pick up where you left off by reactivating your subscription with Kajabi. In this article: What happens when you cancel your subscription? How to r...

Kajabi's Live Chat hours vary depending on your Kajabi Plan. Find your plan's Live Chat hours below! Basic Kajabi Plan If you are on the Basic Kajabi Plan, you have access to L...

With Kajabi, you have complete control over your business finances and accounting. Unlike some other popular platforms for creators, Kajabi never takes a percentage of your reve...

The choice is yours! If you're using Stripe and wish to receive notifications when a customer changes their payment information (e.g., cancels their subscription) update your cu...

No, you cannot permanently delete an Account User. To remove an Account User you can suspend the Account User's access.  Learn to Suspend Account Users for more details. Note: ...

If your new Account User cannot continue past viewing the Welcome To Kajabi page, you will need to assign a site to the User.  Unable to access your own admin account? Learn h...

Yes! To do so, you must be on the Growth Plan or the Pro Plan, as the Basic Plan only allows one Admin User. Learn more about the Growth and Pro Plans at kajabi.com/pricing. No...

Your sitemap is used by search engines to see how your site is structured. Learn to access your sitemap. In this article: What is a sitemap? View your website's sitemap Wh...