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How to Use Email Broadcasts and Email Sequences
Email Marketing is an essential tool for online businesses that build relationships and inform prospects, leads, current customers, and even past customers. Learn to create and...
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How to Manage and Edit Existing Email Campaigns
Learn to manage, edit, and view reports of your existing Email Campaigns. In this article: Edit Preview Clone Delete View reports Edit To Edit an Email Sequence: From the...
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Demystifying Email Deliverability
An insider’s tour of Kajabi email from draft to final destination If you’re struggling with high bounce rates, unresponsive lists, and other email deliverability problems, you ...
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Sender Reputation Guide
What is Sender Reputation? A simple way to demonstrate Sender Reputation is to compare it to a credit score. Just like the process of a car dealership checking your credit scor...
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Spam Traps: What Are They and How To Avoid Them
Spam Traps are a tool used to catch spammers from sending unwanted content. In this guide, learn about Spam Traps, how to avoid them, and what to do if you get caught in one. ...
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Why do my emails send to some contacts and not all?
Wondering why your emails only send to a few of your intended contacts? Learn what may be causing this discrepancy. Troubleshooting email recipient discrepancy If you are atte...
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What does the Unsubscribe link in my email unsubscribe my recipients from?
If a recipient of your email clicks the Unsubscribe button pre-built into your email campaigns, your contact will be unsubscribed from receiving all future marketing emails. Thi...
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Best Practices for Growing and Maintaining Your Contact Lists
In email marketing, the best results are generated when you send emails exclusively to an audience that interacts with your content. So, this brings up the question: "How do I g...
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How to Customize When Email Campaigns Are Sent
Learn how to schedule when your Email Broadcasts and Sequences are sent. In this article: Email broadcast Email sequences Email broadcast Email Broadcast is one email that...
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How will changes to my email sequence impact my subscribers?
Changes to an existing, active email sequence (an email sequence with current subscribers) will impact your subscribers differently depending on when they subscribe to your emai...
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Best Practices for Email Subject Lines
Learn how to keep your emails from getting sent to Junk, and into your readers' inboxes. In this article: Limit the use of punctuation characters Limit the total number of c...
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Why is Gmail clipping my email?
Is your email campaign cut short? Learn why your emails are getting clipped and how to avoid it. In this article: Why is Gmail clipping my email? How can I avoid getting my em...
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Why does my email broadcast look bad in Outlook?
Your beautifully designed Email Broadcasts may look different than intended in Microsoft Outlook because of the version of Outlook your recipient is viewing your Email Broadcast...
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How to Delete Bounced Email Addresses
Bounced emails impact the reputation of your mailing list and can negatively affect your email deliverability. Learn how to delete the contacts of bounced email addresses. I...
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How to Add Downloadable Files to Emails
Learn to upload downloadable files to your Email Campaigns to share resources, flyers, additional information, and more to your email recipients. Note: The maximum filesize fo...
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How to Unsubscribe a Contact From Marketing Emails
Learn to manually unsubscribe your Contacts from receiving all marketing emails including Email Broadcasts, Email Sequences, and Event Emails. Warning: Unsubscribing a contac...
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How do I make my logo appear in all of my Email Campaigns?
Learn to upload your logo to your site to automatically generate in your new Email Campaigns. Automatically generate your logo into your Email Broadcasts when you add a Logo sec...
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How to Remove Your Logo From Your Email Campaigns
Learn to remove your Company Logo from the top of your Email Campaigns. Remove your logo from your email campaigns From your Dashboard, open the Settings tab. Select Marketi...
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Can I add an avatar/logo to my email campaigns?
Learn how you can add an avatar or logo to your email campaigns to brand your reply-to sender image. In this article: Adding an avatar/logo to your emails What is Gravatar? Ho...
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How long can email sequences be planned in advance?
Email Sequences can be planned up to 3650 days in advance.
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Why is the "view in browser" and "unsubscribe" link in my email broadcast not working?
Clicking the "view in web browser" link or unsubscribe link located in the footer of your email campaign may not function properly when previewing your email. Inspect your email...
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Can I edit an email after it has been sent?
After an email (e.g., Email Broadcast, Email Sequence email, Event email, or an Automation email) has been sent, the email can not be changed. Note: Emails in an Email Sequence...
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What does the inactive and active status in an Email Sequence refer to?
Within the Subscribers section of your Email Sequences, locate the Status of each Sequence Subscriber: Active refers to the contacts subscribed to the sequence. Inactive refer...
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I'm using one of the templates but I can't change some of the text because it's part of an image - is that right?
Yes, the Email Visual Editor contains a lot of rich section types to make emails more aesthetic and attractive. However, some highly graphical effects can only be achieved by m...
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What are marketing and transactional emails?
Learn the difference between Marketing Emails and Transactional Emails to create appropriate emails for your recipients. Understanding the difference between Marketing emails a...
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How to Add Emojis to Emails
Learn to add emojis to customize your email campaigns. Add emojis to your emails From the Dashboard, click on the Marketing tab. Then, select Email Campaigns. Click open the...
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Can I use custom fonts in my emails?
Yes! Once you're in the editor: Open Settings. Click Typography. Then, select Use Custom Fonts: Within this section, you can control which fonts are used and even disting...
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How to Add a GIF to Your Email Campaign WITH EZ GIF
GIF is a lossless format for image files that supports both animated and static images. Learn to include a GIF to your Email Campaigns. In this article: How to Create a GIF ...
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How to Create and Use Liquid Objects in Email Marketing
Liquid Objects can be used to personalize emails based upon information collected in Form Fields. Learn how to create and use Liquid Objects in Kajabi Email Marketing in this st...
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A lot of my email recipients read my emails on mobile devices. Can Kajabi help me provide a great experience to those folks?
Absolutely! Out of the box, a lot of our new email section types are responsive, which means they will automatically adjust to mobile devices. For example, your email, when view...
Email Campaigns
Learn the dos and don'ts of Email marketing in Kajabi Email.