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How to Remove Text Formatting With the Clear Formatting Button
Don’t like the formatting of the text in your Email or Web Page? Remove unwanted text formatting with a single click using the Clear Formatting button. In this article: What ...
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What's New With Email Sequences & Email Templates
Learn about the most recent updates now available with Kajabi Emails. In this article: What’s New Customize your email sequences Establish your brand with your automated email...
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How to Create Custom Email Templates
Learn to create custom email templates to help you easily create your Email Campaigns with your brand and style. In this article: Custom email templates How to create a custo...
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How does Kajabi Manage Blocked Emails due to Blacklisting or AV Software
Here at Kajabi, we take email deliverability and related topics very seriously. We have and continue to implement many procedures and protocols to ensure your confidence in the ...
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Email Campaigns Overview
Email marketing is an essential tool for online businesses to build relationships and inform prospects, leads, current customers, and even past customers. Learn to create and us...
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How to Manage and Edit Existing Email Campaigns
Learn to manage, edit, and view reports of your existing Email Campaigns. In this article: Edit Preview Duplicate Delete View reports Edit To Edit an Email Sequence: Open...
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Demystifying Email Deliverability
An insider’s tour of Kajabi email from draft to final destination If you’re struggling with high bounce rates, unresponsive lists, and other email deliverability problems, you ...
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Sender Reputation Guide
What is Sender Reputation? A simple way to demonstrate Sender Reputation is to think of it like a credit score. Just like the process of a car dealership checking your credit s...
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Spam Traps: What Are They and How To Avoid Them
Spam Traps are email addresses used to identify senders who are not using list management best practices. In this guide, learn about Spam Traps, how to avoid them, and what to d...
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Why do my emails send to some contacts and not all?
Wondering why your emails only send to some of your intended contacts? Learn what may be causing this discrepancy. Troubleshooting email recipient discrepancy If you are attem...
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What does the Unsubscribe link in my email unsubscribe my recipients from?
If a recipient of your email clicks the Unsubscribe button pre-built into your email campaigns, your contact will be unsubscribed from receiving all future marketing emails. Thi...
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Best Practices for Growing and Maintaining Your Contact Lists
Under Construction: This guide includes language and design that may not be reflected on Kajabi. Updates to follow. Read more about Kajabi's recent makeover. In email marketin...
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How to Customize When Email Campaigns Are Sent
Learn how to schedule when your Email Broadcasts and Sequences are sent. In this article: Email broadcast Email sequence Email broadcast An Email Broadcast is one email tha...
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How to Convert Email Sequence Emails From Classic to the New Visual Editor
Learn to convert your Email Sequence emails from the Classic Editor to the new Visual Editor to stylize your Email Sequences. Convert email to Visual Editor Add rich design to...
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How will changes to my email sequence impact my subscribers?
Changes to an existing, active email sequence (an email sequence with current subscribers) will impact your subscribers differently depending on when they subscribe to your emai...
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Best Practices for Email Subject Lines
Learn how to use good email subject lines to keep your emails from getting sent to your contacts' Junk folders. In this article: Limit the use of punctuation characters Limi...
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Why is Gmail clipping my email?
Is your email campaign cut short? Learn why your emails are getting clipped and how to avoid it. In this article: Why is Gmail clipping my email? How can I avoid getting my em...
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Why does my Email Broadcast look bad in Outlook?
Your beautifully designed Email Broadcasts may look different than intended in Microsoft Outlook due to the version of Outlook your recipient is using. Learn to troubleshoot you...
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How to Delete Bounced Email Addresses
Bounced emails impact the reputation of your mailing list and can negatively affect your email deliverability. Learn how to delete your contacts with bounced emails. In this a...
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How to Add Downloadable Files to Emails
Under Construction: This guide includes language and design that may not be reflected on Kajabi. Updates to follow. Read more about Kajabi's recent makeover. Learn to upload d...
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How to Unsubscribe a Contact From Marketing Emails
Learn to manually unsubscribe your Contacts from receiving all marketing emails, including Email Broadcasts, Email Sequences, and Event Emails. Warning: Unsubscribing a conta...
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How do I make my logo appear in all of my Email Campaigns?
Learn to upload your logo to your Kajabi site to automatically appear in your new Email Campaigns. Automatically generate your logo into your Email Broadcasts when you add a Log...
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How to Remove Your Logo From Your Email Campaigns
Learn to remove your Company Logo from the top of your Email Campaigns. Remove your logo from your email campaigns Open the Settings tab from your Dashboard. Select Marketin...
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Can I add an avatar/logo to my Email Campaigns?
Learn how you can add an avatar or logo to your Email Campaigns to brand your Reply-To sender image. In this article: Adding an avatar/logo to your emails What is Gravatar? Ho...
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How far in advance can emails in an Email Sequence be scheduled?
Emails in an Email Sequence can be scheduled up to 3,650 days (i.e. 10 years) in advance. Learn to edit the emails in your Email Sequence to customize when your subscribers will...
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Why is the "view in browser" and "unsubscribe" link in my email campaign not working?
Clicking the "view in web browser" link or unsubscribe link located in the footer of your email campaign may not function properly when previewing your email. Inspect your email...
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Can I edit an email after it has been sent?
After an email (e.g., Email Broadcast, Email Sequence email, Event email, or an Automation email) has been sent, the email can not be changed. Note: Emails in an Email Sequence...
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What does the inactive and active status in an Email Sequence refer to?
You can locate the Status of each Email Sequence Subscriber in the Subscribers section of your Email Sequences: Active refers to the Contacts who are subscribed to the Sequence...
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I'm using one of the templates but I can't change some of the text because it's part of an image - is that right?
Yes, the Email Visual Editor contains a lot of rich section types to make emails more aesthetic and attractive. However, some highly graphical effects can only be achieved by ma...
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What are marketing and transactional emails?
Learn the difference between Marketing Emails and Transactional Emails to create appropriate emails for your recipients. Understanding the difference between Marketing Emails a...
Email Campaigns
Learn the dos and don'ts of Email marketing in Kajabi Email.