How to Cancel Your Member's Subscription
Deactivate your Member's subscription to remove access to your Products and cancel future payments for Offers with Multiple Payment and Recurring Subscription Payment Type Off...
How to Enable Member Subscription Cancellations
Although we wish they didn't, subscription cancelations happen. Show your Members how to cancel their subscription from your site through Stripe and Paypal. In this article: S...
How to Pause Your Member's Subscription
Pausing or suspending your Member's subscription temporarily disables your Member's billing and access to Products. This can be done in the case that your Member is temporarily ...
How to Refund Your Members
Learn to manually refund your Members in Kajabi. This article guides you through refunding your Members directly from your Kajabi account. If you wish to refund your Members i...
How Your Members Can Update Their Credit Card Information
If your members payment information needs to be updated, they can do so in their user settings. Learn where and how your Members can update their payment information so you can ...
What to do if Your Members Can't Login
Are your Members having trouble logging into your site to access their Library and purchased products? Learn how you can help your Members troubleshoot their Login. In this art...
Learn to manage your customers subscriptions.