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How to Make a Translation Request
We do our best to catch any grammatical errors or inaccurate wording in our app, but we admit we can’t catch everything – especially those in languages other than English. Curre...
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What is the Post Player Auto Advance Feature?
Learn about the Post Player Auto Advance feature. In this article: What is the Post Player Auto Advance? Customizing the Post Player Auto Advance feature What is the Post Pl...
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Will my members have lifetime access to my products?
Your members will have access to the Products they purchased as long as you have your Kajabi account active, they do not cancel their subscription, and have not been revoked acc...
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How far in advance can you drip a course?
On Kajabi, you have the ability to drip content up to two years (more specifically, 731 days) in advance from your Members Access Date. Keep in mind, Dripped content is released...
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If I clone a product will the members of the product be cloned over as well?
No, cloning does not include your Members, only the Product itself.
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What is the maximum file size for Downloadable Attachments?
The maximum filesize for any downloadable attachment: within a Product Post and Email Campaign is 1GB. within a Call to Action button in a Page is 250 MB. within a File Uploa...
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Are we SCORM Compliant?
SCORM or Html 5 is a video file where all content is accessible via buttons within the file itself. Unfortunately, we do not support LMS formats like SCORM or Html 5 files.
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How to Search Through Closed Captions in a Product Post Video
Learn to search for specific text in Closed Captions for a Post Video. In this article: How to search as a Member How to search as a Kajabi Admin How to search as a Member:...
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How to Download Videos in a Course to Your Hard Drive
Learn to download your videos uploaded into Kajabi to store and easily access in your hard drive for future use. In this article: Download video from your product Download vi...
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What is the maximum video file size?
The maximum file size for video uploads on any page is 4GB. Learn more about Video Formats Supported by Kajabi.
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How to Convert an Mp3 Audio File to an Mp4 Video File
Converting an audio file to a video file is ideal for giving members an audio-only lesson without running the risk of them downloading the file. In this article: Converting M...
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Can Members be Anonymous in my Community Product?
At this time, it is not possible to be an anonymous Member within a Community Product without also making the name anonymous to the account owner. For example, your Member can m...
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What is the limit to the number of emails a user can add to the Kajabi Mobile App?
There is no limit to the number of email addresses a customer can add to their Kajabi Mobile App! This allows customers that may have purchased multiple Products with different ...
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Can users enable and disable push notifications from the Kajabi Mobile App?
Absolutely! Currently, users can enable and disable push notifications from the Kajabi Mobile App directly through their phone settings.
Product FAQ's
