Certificates of Completion with Kajabi

Learn to create and automatically send students who complete your course an official Certificate of Completion with Kajabi.

Certificates of Completion

Interested in increasing the credibility of your course by offering your students a Certificate of Completion?

With Kajabi, you can now create and automatically send the students who successfully complete your online course an official Certificate of Completion they can share on their social media accounts to build their own authority:

Follow this guide to learn how to create and send your certificates without leaving the Kajabi platform or employing a third-party solution.

Creating your certificate

To create a customized Certificate of Completion for students who've completed your course:

Step 1: Activate the certificate option

First, turn on the option to award certificates for your course:

From your dashboard, select Products.
Click the title of the Course for which you want to create a certificate.
Select the Certificates tab.
Click the toggle on to Provide certificates for this course:

Step 2: Customize your certificate

Next, configure how you want the text and design to look on your certificate by checking the checkboxes to optionally activate each of the following settings as desired:

Upload a Logo image. Click Select file to choose your image file. (Note: If you’ve uploaded a Logo in your Site Branding Settings, it may already appear on the template. Click “Replace file” to choose another image.)
Enter a Certificate title.
Enter a Recipient subtitle to display above the recipient’s name.
Select the Show student’s name checkbox to have Kajabi automatically add the recipient’s name to the certificate.
Enter a Course subtitle to display above the course name.
Select the Include course title’s name checkbox to add your course name to the certificate.
Select the checkboxes to show a completion date and/or unique serial number on the certificate if desired.
Add an expiration date to the certificate if desired. Enter the expiration time period in days, months, or years using the input fields.
Enter any text you’d like to appear as fine print at the bottom of the certificate in the Custom field input field.
Upload a Background image for your certificate. Click Select file to choose your image file. Select the Include overlay checkbox to add a semi-transparent white overlay between your text and your background image.
Click Save to keep your changes.
Select Preview to preview your certificate design:

Tip:

Already have a certificate template you created with a different software? No problem! You can still create an automation to send your certificate through Kajabi. Simply deselect all of the checkboxes to add text elements to your certificate and then upload your existing certificate as the background image.

Step 3: Choose a certificate delivery method

Award a certificate when a student completes 100% of your course lessons, completes an assessment, completes a specific lesson, or completes, fails, or passes a quiz. If a certificate is not sent automatically, you can manually send the certificate.

Note:

The certificate delivery settings (and additional automation options) will appear at the bottom of the certificate editor after you save your certificate. If you don’t see these settings, click the Save button at the top right of the editor.

Option 1: Send at course completion

Select Send certificate upon 100% completion to automatically send your students an email containing a link to a downloadable digital Certificate of Completion when they complete 100% of the lessons in your course.

Option 2: Send via a custom automation

Select Send as an automation to create a custom automation triggering the certificate conferral upon the event of your choice. A pop-up modal will appear.
Choose a trigger event from the When dropdown menu in the modal (example: choose “Quiz is completed”, then select which Quiz from the second menu).
The Then action will be preset to Send a certificate. This preset cannot be changed.
Click Save to create your automation:

Option 3: Send manually

Navigate to the Analytics tab:

Select Product Progress from the Reports section:

Choose your Product for your certificate and click Confirm.
Select the Customer Name to send your certificate to.
Then, click Send certificate:

Untitled_–_FigJam.png

Learn more about how to add a quiz to your course. The powerful combination of quizzes and certificates can be used to ensure that your students master your course material and then receive an official recognition for their achievement.

Step 4: Create additional automations (optional)

After you’ve set up your certificate delivery, you can optionally create more automations using the certificate action as an event trigger. For example, you can add a tag, grant an offer, send a coupon, subscribe your customer to an email sequence, or register your customer to an event.

To create another automation:

Click Add An Automation at the bottom of the certificate editor.
Select + Automation After Certificate is Sent. A pop-up modal will appear.
(Note: You can only have one active certificate delivery automation at a time. Select the “+ Automation to Send Certificate” option only if you don’t have a delivery automation set up. Click the Edit icon to delete an existing automation).
The When event will be preset to Certificate is sent. This present cannot be changed.
Choose the action you want your certificate conferral to trigger from the Then dropdown menu in the modal (example: choose “Add a tag”, then select which Tag from the second menu).
Click Save to create your automation:

Learn more about defining automation triggers for the different types of automations available in Kajabi.

Customizing your certificate email

To customize the content of the email your students receive with their certificate:

From the Certificates tab, click the Email templates link on the left. This will open the Email Templates in your Site Settings.
Navigate to the Course Completion Certificate template and click either the template title or the Edit icon.
Update the Subject and Content of your email as desired.
Click Save to apply your changes.
Select Preview in Browser to view a web preview of your email, and Send Test Email to send yourself a test email:

Certificates and social sharing

When a student opens their digital Certificate of Completion, they'll be presented with icons to optionally share their new certificate on LinkedIn, Facebook, and Twitter. They can also download a PDF copy of the certificate, or copy the certificate URL.

With as little as a few easy clicks, your students can share their achievement with their social network, boosting their personal authority and increasing visibility for your course:

What happens if more content is added to a course that a customer previously completed and received a certificate for?

The certificate will be resent if:

The optional expiration date on the certificate has passed.
It has been 3 months since they last completed the content and received the certificate.

Verifying and downloading a sent certificate

You can verify that a certificate has been awarded to a student and download a copy of the certificate on the Customers tab of your Course Product.

To access a specific customer's certificate:

From your dashboard, select Products.
Click the title of the Course for which you want to access a certificate.
Select the Customers tab.
Navigate to the Certificate column of your customer’s record.
Locate the Certificate sent icon to verify that a certificate has been awarded.
Click the Download certificate icon to download a copy of the certificate:

Do you love the new certification feature? Are you experiencing a bug? Wishing for more complexity with Certificates? We want to hear about it! Please submit your feedback here.

And that's how you can create and send Certificates of Completion with Kajabi! Please vote below and let us know if you found this article helpful. We value your feedback. Thanks for being the best part of Kajabi!

Did you find this article helpful?

In this article: