Have questions about Kajabi Branded Apps? We've put together a few Frequently Asked Questions to help!
In this article:
What are Branded Apps?
Branded Apps are mobile course apps customized with your own branding, built and maintained for you by Kajabi.
Brand your course app with your own logo and color, and increase customer engagement with on-demand push notifications. We'll build and maintain the app for you, all without hiring an expensive app developer.
Branded App FAQs
What does it cost to have my own Branded App?
You can add one Branded App to any Kajabi Growth, Pro, or Founder plan for an additional $199/month above your base plan cost.
Can I create multiple Branded Apps for my different Kajabi sites?
Beta participants are currently limited to one Branded App for a single site. After the general release, if you wish to create apps for additional sites, each Branded App you create will cost an additional $199/month (i.e. two apps will cost $398/month on top of your regular plan fee).
Will my Branded App replace my Kajabi App and my Kajabi Community App?
No, the Branded App will not replace the Kajabi App or the Kajabi Community App. Those apps will remain available to you and your customers. At this time, your customers will continue to access your Community only through the Community App. Courses can be accessed through either the Branded App or the Kajabi App.
What happens to my app if I archive or delete my site?
Archiving or deleting a site will disable the data feed for an app connected to that site. Customers will still see the app on their phone and in the app store, but it will no longer be functional.
If I have multiple sites and I delete the site my app is assigned to, will I be asked to reassign the app to another site?
No, you will not be asked to transfer your app to another site after you delete your site.
What happens to my app if I park my site?
Parking a site will disable the data feed for an app connected to that site. Customers will still see the app on their phone and in the app store, but it will no longer be functional.
Will my app start working again if I reactivate my parked site?
Yes, the data feed from your site to your app will also reactivate as long as your app store account is still active and your customers still have the app on their phones. Your customers may need to update the app to the latest version.
What if I don’t have a site yet?
You’ll need to create a Kajabi site first before you can create a Branded App.
What happens if I have a Branded App and I sign up for Kajabi Access?
Enrolling in Kajabi Access will only impact your regular site features. There will be no changes in regard to your Branded App(s) if you sign up for Access.
How can I update my Branded App?
Once your app is published, you can update your brand assets (icon, color, etc.) at any time by logging into your Kajabi account and going to Settings > Branded App Settings. Updates will usually be reflected in the app within 48 hours.
In the event that a requirements change by Apple or Google necessitates an update to your app, the Kajabi team will handle the update for you.
Still have questions? Let us know your question below to have it added to the list or reach out to Support if you need additional assistance. Thanks for being the best part of Kajabi!
