Find out the fields sent to your third-party applications when you use Kajabi's Outbound Webhooks.
Note:
Webhooks on Kajabi are exclusively accessible for Heroes on our Growth or Pro Plans. Learn how to upgrade your Kajabi subscription plan here.
Outbound Webhooks
What are outbound webhooks? An Outbound Webhook sends information to a third-party application when an action occurs in Kajabi.
An Outbound Webhook can be used when you would like to send information (including name, email, and transaction information) to a third-party application after a purchase has been made in Kajabi.
Purchase Created Webhooks
The following fields are sent to your third-party applications when a customer purchases a one-time offer, their first payment for a subscription, or a payment plan offer. Please note that this does not include purchases made through Kajabi Cart. For cart orders, please refer to the Cart Purchase Webhooks section below.
ID
id
Unique Identifier for the transaction.
Offer
Offer information associated with the payment at the time of the transaction.
id
Unique Identifier for the Kajabi offertitle
The title of the Kajabi Offer that was purchased
Member
Contact information associated with the payment at the time of transaction.
id
Unique Identifier for the customer’s contact record who made a payment transaction
email
The contact record’s email address at the time of the payment transaction
name
The contact record’s full name at the time of the payment transaction
first_name
The contact record’s first name at the time of the payment transaction
last_name
The contact record’s last name at the time of the payment transaction
Extra contact information
Additional contact details collected at the time of the transaction, if enabled in the Offer settings.
address_line_1
Customer's address line 1 (e.g., street, PO Box, or company name), if collected at the time of checkoutaddress_line_2
Customer's address line 2 (e.g., apartment, suite, unit, or building), if collected at the time of checkoutaddress_city
Customer's city, district, suburb, town, or village, if collected at the time of checkoutaddress_country
Customer's two-letter country code, if collected at the time of checkoutaddress_country_name
Customer's full name of country, if collected at the time of checkoutaddress_state
Customer's state, county, province, or region, if collected at the time of checkoutaddress_zip
Customer's ZIP or postal code, if collected at the time of checkoutcustom_<fieldname>
Custom form fields and submitted values at the time of checkout
Affiliate fields (if applicable)
conversion_id
Unique identifier for the affiliate conversion.user_id
Unique identifier for the affiliate user.user_name
Name of affiliate useruser_email
Email of affiliate user
Opt In
opt_in
Boolean representing customer opting in to email subscriber list at the time of checkout
Trial
trial
Boolean representing if the customer entered a trial period at the time of checkout
Transaction fields
id
Unique identifier for the transaction.created_at
Date and time at which the transaction was created.offer_type
Kajabi Offer type. Can be a one-time, subscription, payment plan, or free Offer.subtotal
Transaction amount, in currency's smallest currency unit, before discounts and taxes are applied.subtotal_decimal
Transaction amount before discounts and taxes are applied. Formatted with decimal places if applicable.discount_amount
Discount amount, if applicable, in currency's smallest currency unity.discount_amount_decimal
Discount amount, if applicable, in currency's smallest currency unit. Formatted with decimal places if applicable.amount_paid
Amount paid, in currency's smallest currency unit, after discounts and taxes are applied.amount_paid_decimal
Amount paid after discounts and taxes are applied. Formatted with decimal places if applicable.currency
Three-letter ISO currency mode.payment_method
Payment method used for the transaction. For Kajabi Payments, this detail is more granular, such as visa, mastercard, apple_pay, etc.payment_processor
Processor used for a particular transaction.coupon_code
Coupon code, when applicable, used to calculate a discount.quantity
The quantity of the item purchased.Subscription_id
Unique identifier for the new subscription created.subscription_created_at
Date and time at which the subscription or payment plan was created.interval_payment_amount
For recurring payments, this is the amount that is charged at the billing interval.payment_amount_decimal
For recurring payments, this is the amount that is charged at the billing interval. Formatted with decimal places if applicable.interval_count
Combined with interval, this is the frequency of billing. For example, interval_count = 2 and interval = week means the customer would be billed every 2 weeks.interval
For recurring payments, this is the billing interval. For example, this can be week for weekly billing.trial_period_days
For subscriptions, this is the number of trial days before billing starts. Can be between 1-365 days or null if not relevant.setup_fee
For recurring payments, this is the amount charged immediately upon purchase. Can be used to create a paid trial.setup_fee_decimal
For recurring payments, this is the amount charged immediately upon purchase. Can be used to create a paid trial. Formatted with decimal places if applicable.total_payment_count
For payment plans, this is the total number of installment payments.
Recurring payment fields (if applicable)
Subscription_id
Unique identifier for the new subscription created.subscription_created_at
Date and time at which the subscription or payment plan was created.interval_payment_amount
For recurring payments, this is the amount that is charged at the billing interval.payment_amount_decimal
For recurring payments, this is the amount that is charged at the billing interval. Formatted with decimal places if applicable.interval_count
Combined with interval, this is the frequency of billing. For example, interval_count = 2 and interval = week means the customer would be billed every 2 weeks.interval
For recurring payments, this is the billing interval. For example, this can be week for weekly billing.trial_period_days
For subscriptions, this is the number of trial days before billing starts. Can be between 1-365 days or null if not relevant.setup_fee
For recurring payments, this is the amount charged immediately upon purchase. Can be used to create a paid trial.setup_fee_decimal
For recurring payments, this is the amount charged immediately upon purchase. Can be used to create a paid trial. Formatted with decimal places if applicable.total_payment_count
For payment plans, this is the total number of installment payments.
Payment Succeeded Webhooks
The following fields are sent to your connected third-party applications when a customer successfully purchases an offer, as well as for and subsequent successful payments for subscription and payment plan offers. This also includes cart orders.
Attributes:
id
Unique identifier for the event.Event
String representing the event type. For example, “payment.succeeded” occurs whenever a payment is successful.
Offer- Won’t show for Orders with Multiple Offers
Offer information associated with the payment at the time of the transaction.
id
Unique Identifier for the Kajabi offer.
title
The title of the Kajabi Offer that was purchased.
internal_title
The internal title of the Kajabi offer that was purchased.
type
Kajabi Offer type. Can be one-time, subscription, payment plan, or free.
Member
Contact information associated with the payment at the time of transaction.
id
Unique Identifier for the customer’s contact record who made a payment transaction.
email
The contact record’s email address at the time of the payment transaction.
name
The contact record’s full name at the time of the payment transaction.
first_name
The contact record’s first name at the time of the payment transaction.
last_name
The contact record’s last name at the time of the payment transaction.
Payment Transaction
Payment information associated at the time of transaction.
id
Unique identifier for the transactioncreated_at
Date and time at which the transaction was createdpayment_processor
Processor used for a particular transaction, e.g., “Kajabi Payments”payment_method
Payment method used for the transaction. For Kajabi Payments, this detail is more granular, such as visa, mastercard, apple_pay, etcsales_tax
The sales tax, in the currency’s smallest currency unit (e.g., cents)sales_tax_decimal
The sales tax included in the transaction. Formatted with decimal places if applicablecurrency
Three-letter ISO currency codeamount_paid
Amount paid, in currency’s smallest currency unit, after discounts and taxes are appliedamount_paid_decimal
Amount paid after discounts and taxes are applied. Formatted with decimal places if applicablesubtotal
Transaction amount, in currency’s smallest currency unit, before discounts and taxes are appliedsubtotal_decimal
Transaction amount before discounts and taxes are applied. Formatted with decimal places if applicable.discount_amount
Discount amount, if applicable, in currency’s smallest currency unitdiscount_amount_decimal
Discount amount, if applicable, in currency’s smallest currency unit. Formatted with decimal places if applicablecoupon_code
Coupon code, when applicable, used to calculate a discountquantity
The quantity of the item purchasedfee_amount
Fee amount applied to the transaction in the smallest currency unit (e.g., cents)fee_amount_decimal
Fee amount in decimal format (e.g., euros)net_amount
The net amount after fees and discounts in the smallest currency unit (e.g., cents)net_amount_decimal
The net amount in decimal format
Recurring payment
Recurring payment information associated with the payment at the time of the transaction.
id
Unique identifier for the recurring payment. This can either be the subscription ID or payment plan ID.created_at
Date and time at which the subscription or payment plan was created.payment_amount
Amount, in the currency’s smallest currency unit, that is charged at the billing interval.payment_amount_decimal
Amount that is charged at the billing interval. Formatted with decimal places if applicable.interval
This is the billing interval. For example, this can be a week for weekly billing.interval_count
Combined with the interval field, this is the frequency of billing. For example, interval_count = 2 and interval = week means the customer would be billed every 2 weeks.trial_period_days
For subscriptions, this is the number of trial days before billing starts. Can be between 1-365, or null if not relevant.total_payment_count
For payment plans, this is the total number of installment payments.payments_made
For payment plans, this is the total number of payments made.setup_fee
This is the amount charged immediately upon purchase. Can be used to create a paid trial.setup_fee_decimal
This is the amount charged immediately upon purchase. Formatted with decimal places if applicable.
Affiliate
Affiliate information associated with the payment at the time of the transaction.
conversion_id
Unique identifier for the affiliate conversionuser_id
Unique identifier for the affiliate useruser_name
Name of the affiliate useruser_email
Email address of the affiliate user
Cart Purchase Webhook
The following fields are sent to your third-party applications when a customer completes a purchase through Kajabi Cart.
Order
Order information associated with the cart purchase.
id
Unique identifier for the order.
source
The origin of the order (e.g., "cart").
order_number
The order number assigned to this cart order.
order_items
An array of items included in the cart order. Each order item contains the following fields:
type
The type of item (e.g., "Offer").
id
Unique identifier for the item (e.g., the Offer ID).
title
The title of the item at the time of purchase.
internal_title
The internal title of the item, if set.
quantity
The quantity of this item purchased.
unit_cost
The unit price of the item, in currency's smallest unit (e.g., cents).
unit_cost_decimal
The unit price of the item. Formatted with decimal places if applicable.
subtotal
The line item subtotal (unit cost × quantity), in currency's smallest unit, before discounts and taxes.
subtotal_decimal
The line item subtotal. Formatted with decimal places if applicable.
discount_amount
The discount applied to this line item, in currency's smallest unit.
discount_amount_decimal
The discount applied to this line item. Formatted with decimal places if applicable.
sales_tax
Sales tax for this line item, in currency's smallest unit.
sales_tax_decimal
Sales tax for this line item. Formatted with decimal places if applicable.
total_amount
The total for this line item after discounts and taxes, in currency's smallest unit.
total_amount_decimal
The total for this line item. Formatted with decimal places if applicable.
Payment Transaction
Transaction details for the cart purchase.
id
Unique identifier for the transaction.
created_at
Date and time at which the transaction was created.
payment_processor
Processor used for the transaction (e.g., "Kajabi Payments", "Stripe").
payment_method
Payment method used for the transaction. For Kajabi Payments, this is more granular (e.g., visa, mastercard, apple_pay, etc.).
payment_method_country
Two-letter country code of the payment method, if available.
currency
Three-letter ISO currency code.
coupon_code
Coupon code used, if applicable.
subtotal
Order subtotal, in currency's smallest unit, before discounts and taxes.
subtotal_decimal
Order subtotal. Formatted with decimal places if applicable.
discount_amount
Total discount amount for the order, in currency's smallest unit.
discount_amount_decimal
Total discount amount. Formatted with decimal places if applicable.
sales_tax
Total sales tax for the order, in currency's smallest unit.
sales_tax_decimal
Total sales tax. Formatted with decimal places if applicable.
amount_paid
Total amount paid after discounts and taxes, in currency's smallest unit.
amount_paid_decimal
Total amount paid. Formatted with decimal places if applicable.
receipt_number
General receipt/invoice ID for the transaction.
Kajabi Payments fields (if applicable)
These fields are only included when Kajabi Payments is the payment processor:
fee_amount
Processing fees, in currency's smallest unit (cents).
fee_amount_decimal
Processing fees. Formatted with decimal places if applicable.
net_amount
Net amount after fees, in currency's smallest unit (cents).
net_amount_decimal
Net amount after fees. Formatted with decimal places if applicable.
Settlement fields (if applicable)
These fields are only included when a cross-currency settlement exists (Kajabi Payments):
settlement_currency
The currency code of the settlement/transfer.
settlement_amount
Settlement amount in the settlement currency's smallest unit.
settlement_amount_decimal
Settlement amount. Formatted with decimal places if applicable.
settlement_net_amount
Net settlement amount after fees, in the settlement currency's smallest unit.
settlement_net_amount_decimal
Net settlement amount. Formatted with decimal places if applicable.
Invoice fields (if applicable)
invoice_number
Only included for invoice-based orders.
Member
Contact information associated with the payment at the time of the transaction.
id
Unique identifier for the customer's contact record.
email
The contact record's email address at the time of the transaction.
name
The contact record's full name at the time of the transaction.
first_name
The contact record's first name at the time of the transaction.
last_name
The contact record's last name at the time of the transaction.
Extra Contact Information
Additional contact details collected at the time of the transaction, if enabled. Only fields with values are included.
address_line_1
Customer's address line 1 (e.g., street, PO Box, or company name), if collected at checkout.
address_line_2
Customer's address line 2 (e.g., apartment, suite, unit, or building), if collected at checkout.
address_city
Customer's city, district, suburb, town, or village, if collected at checkout.
address_country
Customer's two-letter country code, if collected at checkout.
address_country_name
Customer's full country name, if collected at checkout.
address_state
Customer's state, county, province, or region, if collected at checkout.
address_zip
Customer's ZIP or postal code, if collected at checkout.
phone_number
Customer's phone number, if collected at checkout.
business_number
Customer's business/tax number, if collected at checkout.
custom_<fieldname>
Custom form fields and submitted values at the time of checkout (e.g., custom_1, custom_2, etc.).
Form Submission Webhooks
The following fields are sent to your third-party applications (e.g., Zapier) when a customer submits a form.
Base Fields
id
Unique identifier for the form submission
form
Information about the form that was submitted:
id
Unique identifier for the form.
title
The title of the form.
custom_fields
An object containing all custom field values, keyed by the custom field's title rather than its handle.
Default Form Fields
These fields appear at the top level of the payload only if the corresponding field is configured on the form.
name
The submitter's full name
email
The submitter's email address
phone_number
The submitter's phone number
mobile_phone_number
The submitter's mobile phone number
address_line_1
Address line 1 (e.g., street, PO Box, or company name)
address_line_2
Address line 2 (e.g., apartment, suite, unit, or building)
address_city
City, district, suburb, town, or village.
address_state
State, county, province, or region
address_country
Two-letter country code
address_zip
ZIP or postal code
business_number
Business/tax number
Parsed Name Fields
If the form has a name field configured, the following additional fields are included:
first_name
The submitter's first name, parsed from the name field.
last_name
The submitter's last name, parsed from the name field.
Custom Form Fields
custom_1 through custom_150
Custom field values, keyed by their internal handle (e.g., custom_1, custom_2, etc.). These appear at the top level only if the corresponding custom field is configured on the form. The value is whatever the submitter entered.