Learn to brand your email marketing settings by customizing the "From Name", "From Email", and "Reply-to" email address, change your company address, upload a marketing email logo, and decide the exact time your automatic emails will be sent out.
In this article:
- Marketing Contact Address
- Company Logo
- Email Settings
- Email Sequence Defaults
- Connect your emails to your custom domain
Marketing Contact Address
Your marketing contact address will be displayed in the footers of your emails to comply with international spam laws.
To customize your Marketing Contact Address:
- From the Dashboard, click Settings.
- Then, click Marketing Settings.
- Locate Marketing Contact Address and complete all applicable fields:
Company Logo
To include your company logo to every marketing email sequence you send through Kajabi, upload it into Marketing Settings. The image will be displayed at the top of your marketing emails. We recommend uploading a small transparent PNG logo representing your overall brand.
To upload your Company Logo:
- From the Dashboard, click Settings.
- Then, click Marketing Settings.
- Locate Company Logo and Select Image.
- In the dropdown menu, select Upload a New File or Select a Recent File to upload your logo:
Learn to set up your Company Logo to auto-add to all Email Broadcasts.
Email Settings
Kajabi automatically sends emails when:
- A member signs up
- An Affiliate signs up
- An Affiliate has a conversion
- When a Member replies to a comment
- Content is dripped to a Member
- An Announcement is published
- An Affiliate Announcement is published
- A Member's payment to a Subscription fails
- An Offer is Granted
- A Double Opt-in Form is set up
Because these are automatic, Kajabi automatically generates an email address for you to send these from and sends them through our email server. Therefore emails from your Kajabi Site will automatically use our mailer domain address associated with it. You can change this in the Marketing Settings.
To change the From Name, From Email, and the Reply-to email address:
- From the Dashboard, click the Settings tab.
- Then, select Marketing Settings.
- There, you can customize the "From" information:
Additionally, your site can send emails (notification, email broadcast, email sequence) but you cannot receive and respond to emails from users within your site. They will be redirected to the email address associated with your account. To do so, get an Email Hosting service like Google Apps for Business (https://gsuite.google.com/products/gmail/) and configure it with your domain.
Email Sequence Defaults
Configure the default settings you would like to use when creating new email sequences. By configuring the Email Sequence Defaults you can decide the exact time your automatic emails will be sent out.
To configure your default time to send your automatic emails:
- From the Dashboard, click Settings.
- Then, click Marketing Settings.
- Scroll to the bottom of the page to locate Email Sequence Defaults.
- There, you can select the time and time zone in the dropdown menus:
Connect your emails to your custom domain
During the domain onboarding process, CloudFlare will copy existing domain records. These may include pointers to other services where your domain is used as an Email Hosting service for your custom domain emails. At the end of the process, CloudFlare will ask you to verify if all the records are correct and copied.
If for any reason CloudFlare missed copying your MX records (that’s for custom domain emails), you can get the domain records from your registrar. After obtaining the domain records from your Email Service, Login to CloudFlare > Select Your Domain > DNS Page to add them. Check out CloudFlare's video tutorial for more details.