Learn to add Account Users with various roles to give your team access to admin actions on your site.
In this article:
Adding Account Users
Add Account Users (also known as Admin Users) to your Kajabi account to give your team various levels of administrative access to your site(s).
Keep in mind, Account Users cannot be removed. If you wish to remove admin capabilities from an Account User, suspend the Account User.
Suspended Account Users don't count toward the total number of Account Users allowed with your Kajabi Plan. Suspending an Account User will remove all admin capabilities from the Account User. Check out kajabi.com/pricing to learn more about the features provided with your Plan!
To add a new Account User:
- Open the Settings tab from your Dashboard.
- Locate your Account Settings and select Account Users.
- Then, click + New User.
- Enter the User Details, select a Role, and assign the User to at least one Site:
Want to reassign an Account User to a different role? Return to your Account Users settings to update your Account User role(s).
How do my account users log in?
Your Account Users will log into the site(s) assigned to their account through the Kajabi login page (the same location the site owner logs in).
An Account User must use the email address and password used to create their account to log in:
Defining Account User roles
Each admin role comes with different permissions. Learn the difference between each role that can be assigned to an Account User.
Administrator
Administrators have the same permissions as owners, with the exception of Stripe connections.
This means that Administrators will have the same access and account view as the Account Owner except they will not be able to connect with Stripe through the Settings tab under Payment Integrations.
If an Administrator attempts to connect a Kajabi account with Stripe, they will be prompted to contact the Account Owner:
Assistant
Assistants can delete and modify site content, but cannot see financial report data.
This means Assistants have access to all components of the app with the exception of:
- the Settings tab
- the Analytics tab
Assistant Dashboard View:
Support Specialist
Support Specialists have limited access to moderate comments and manage the Contact list for the site(s) the Account Owner gives them permission to access.
Support Specialist Dashboard View:
Table of Account User Roles & Permissions
And that’s how you can add Account Users! Please vote below and let us know if you found this article helpful. We value your feedback. Thanks for being the best part of Kajabi!
