Account Settings
Account & user management, billing, and email settings
38 articles
Manage your subscription
How to update billing details
How to view your invoices
How to make a payment for an overdue balance
Why do I see a $149 charge after signing up for a free trial?
Reactivate your Kajabi account
Cancel your Kajabi account
How to Pause Your Kajabi Subscription
Kajabi subscription tax FAQs
Can I permanently delete my Kajabi account?
How to manage services and customer payments after canceling your Kajabi account
Kajabi Trial - Unexpected charges, holds, or duplicate invoices
Kajabi Trial information
Managing Subscriptions, Refunds, and Payment Details as a Member of a Course on Kajabi
Log in with Google
Dashboard explained
How to update your password
Protect your account with two-factor authentication (2FA)
How to unblock your Kajabi account
Email Verification FAQ's
Best practices for protecting your online business
Unknown user account access
Sites explained
Change Your Account Details
Change your site language
How can I regain access to my Kajabi account or resolve access-related issues?
Custom email domain requirements
How to Add a DMARC Record to your DNS
Update Email notifications
Customer Welcome Email Update
How to Unsubscribe from Kajabi's Marketing Emails
How to Change Your Transactional Email Sender Information
Edit automated email notifications
How to Add Your Brand Logo and Colors to the Auto-Generated Email Templates
Subscription cancellation notifications
Google’s New Email Sending Requirements and What They Mean for You