Account Settings
Account & user management, billing, and email settings
40 articles
Log in with Google
Dashboard explained
How to update your password
How to use two-factor authentication
How to unblock your Kajabi account
Email Verification FAQ's
Best practices for protecting your online business
An unknown user accessed my Kajabi account
Sites explained
How to Change Your Account Details
Change your site language
How can I regain access to my Kajabi account or resolve access-related issues?
How to manage your subscription
How to update billing details
How to view your invoice
Why didn't my payment go through?
Why do I see a $149 charge after signing up for a free trial?
How to reactivate your subscription
How to cancel your subscription
How to pause your subscription
How taxes for your Kajabi account work
What's my next billing date?
Can I permanently delete my Kajabi account?
How to manage subscriptions and services after canceling your Kajabi account?
Custom Email Domain Requirements
How to Add a DMARC Record to your DNS
How to Update Your Email Notifications
Customer Welcome Email Update
How to Unsubscribe from Kajabi's Marketing Emails
How to Change Your Transactional Email Sender Information
How to Edit the Auto-Generated Email Templates Sent by Your Site
How to Add Your Brand Logo and Colors to the Auto-Generated Email Templates
Am I notified when a Customer cancels their subscription?
Google’s New Email Sending Requirements and What They Mean for You