Account Settings
Account & user management, billing, and email settings
40 articles
How to manage your subscription
How to update billing details
How to view your invoices
How to make a payment for an overdue balance
Why do I see a $149 charge after signing up for a free trial?
How to reactivate your Kajabi account
How to cancel your Kajabi account
How to pause your subscription
Kajabi subscription tax FAQs
Can I permanently delete my Kajabi account?
How to manage services and customer payments after canceling your Kajabi account
Why am I seeing unexpected charges, holds, or duplicate invoices during my Kajabi trial?
Kajabi Trial Information
Managing Subscriptions, Refunds, and Payment Details as a Member of a Course on Kajabi
Log in with Google
Dashboard explained
How to update your password
How to use two-factor authentication
How to unblock your Kajabi account
Email Verification FAQ's
Best practices for protecting your online business
An unknown user accessed my Kajabi account
Sites explained
How to Change Your Account Details
Change your site language
How can I regain access to my Kajabi account or resolve access-related issues?
Can I disable Multi-Factor Authentication (MFA) on my Kajabi account?
Customize Your Global Branding Settings
Custom Email Domain Requirements
How to Add a DMARC Record to your DNS
How to Update Your Email Notifications
Customer Welcome Email Update
How to Unsubscribe from Kajabi's Marketing Emails
How to Change Your Transactional Email Sender Information
How to Edit the Auto-Generated Email Templates Sent by Your Site
How to Add Your Brand Logo and Colors to the Auto-Generated Email Templates
Am I notified when a Customer cancels their subscription?
Google’s New Email Sending Requirements and What They Mean for You