How to Create Affiliate Coupons

HelpCenter

Updated

Learn to enable and customize Affiliate coupons to track your Affiliate transactions and credit your Affiliates.


In this article:


What is an Affiliate Coupon?

Affiliate coupons allow you to give your Affiliates a custom coupon code that they can share. 

Any customer that uses an Affiliate's personalized coupon code will be credited to that Affiliate, regardless of the presence of a browser cookie.

As an admin, you can create Discounts that will generate personalized coupon codes for each Affiliate.

What is a Discount?

Discounts allow you to generate personalized coupon codes for every Affiliate user. As an Admin, this is where you can generate and enable coupon codes for your Affiliates.

Note:
You can only have one active discount at a time.

How your affiliates can use their coupon code

After creating an Affiliate discount, your Affiliates can access and share their personalized coupon codes to encourage people to purchase from your site using their coupon code.

When their personalized coupon code is used, they will be credited for the transaction. 


Create an affiliate coupon

To create an Affiliate coupon:

  • Open the Sales tab from your Dashboard.
  • Click Affiliates.
  • Select Settings.
  • Navigate to the Affiliate Coupon Codes section.
  • Click Create new discount.
  • Complete the discount details:

    • Enter your Discount title (this is an internal title and will not be visible to your Affiliates).
    • Enter the Discount percentage Affiliates will receive on offers purchased with the coupon.
    • Select the Duration for how long the coupon will last once applied to a customer.
    • Then, be sure Enable affiliate coupon codes is selected/enabled. 
  • Click Create discount to keep and apply your changes:

Edit the personalized coupon code for individual Affiliates:

  • Open the Sales tab from your Dashboard.
  • Click Affiliates.
  • Open Users.
  • Select the name of the Affiliate you wish to edit.
  • Navigate to Coupon Code
  • Enter your desired coupon code into the field.
  • Click Save to keep and apply your changes:


Affiliate Coupon FAQs

What happens if there is an Affiliate cookie and an Affiliate coupon present in a transaction?

The affiliate coupon will override the affiliate cookie. We determined that the use of a coupon is a more intentional act, so that would be a more expected result.

 

How many coupon codes can I have active at once?

Only one discount at a time can be run (that is available for all Affiliate users).

 

How do I change the discount once I’ve already created an affiliate discount?

The discounts can not be edited, but you can create a new discount whenever you’d like. Creating a new discount will not change the personalized codes. It will simply apply the new discount. Discounts can also be "rerun" or repeated later on. We save all previously created discounts.

 

Can an affiliate coupon be deleted?

At this time, affiliate coupons cannot be deleted. If you wish to no longer offer affiliate coupons, you would need to toggle affiliate coupons "off" from your coupon settings page.

 

Can I change an affiliate user’s discount without changing any others?

The affiliate coupons will follow the discount determined by the currently active discount. These discounts will apply to all affiliate users. Discounts can’t be changed on an individual basis.

 

Can I change an affiliate's personalized coupon code?

You can change an affiliate user’s personalized coupon code whenever you’d like! As long as the new code is not already taken, you can use any code you want.

 

Can I filter the Contacts tab for who used the coupons?

You can filter your Contacts tab to view the people that used an affiliate coupon generated by your discount. The filter will show the discount instead of the individual coupon. A separate Contacts tab filter in the future will likely be used to determine which customers came from which affiliate users.

 

Can an affiliate user change their personalized coupon code?

Currently, only a Kajabi admin can change the personalized coupon codes. This option won’t be made available to the affiliate user for the time being.

 

How does this affect reporting?

Conversions will be tracked and logged in the reports just as they were before. The commission calculation will occur after the discount is applied, as is the case with coupons currently.


And that's how to create Affiliate coupons! Please vote below and let us know if you found this article helpful. We value your feedback. Thanks for being the best part of Kajabi!

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