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Kajabi’s visual Automation Builder allows multiple workflows to be added within a single Automation. Consolidate and organize Automations into one using side-by-side flows, multiple triggers, and branching logic. This reduces the need for separate Automations and provides greater flexibility when building workflows.
Note: This feature is available only if you have:

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Create an Automation with multiple triggers

  1. From the Kajabi Dashboard, select Marketing > Automations.
  2. Select an existing Automation or create a new one.
  3. Save the first trigger. The option to add additional triggers only appears after the first trigger is saved.
  4. Click + Add Trigger to the right to create another trigger within your Automation.
  5. Add the Automation’s Then action(s).
  6. Click Save Trigger when you’re done:
You can stack multiple triggers within a single Automation to combine criteria. Each trigger can also include one or more filters.

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Create an Automation with multiple flows

  1. From the Kajabi Dashboard, select Marketing > Automations.
  2. Select an existing Automation or create a new one.
  3. Click the + Add flow button to add a flow to your Automation.
  4. The flow appears on the right, allowing you to create a separate workflow inside the same Automation.
Automation flows
Important: Each Automation can contain up to a maximum of 10 individual flows and/or triggers.

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Add branching logic and wait nodes

After defining the Then action, you can optionally add up to 5 branches to create conditional paths. You can also include wait nodes as needed throughout the Automation.

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Example branching use case

For users who submitted multiple forms:
  • Branch 1: Send Email 1 if they have a specific tag or have purchased Offer A
  • Branch 2: Send Email 2 if they do not meet those conditions

FAQs

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I don’t see the option to add another trigger. Where is it?

The option appears only after saving your first trigger.

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I’m on the Basic plan and I don’t have access to the Automations tab. Can I use this feature?

No. This update is only available with Advanced Automations, included in Kajabi Growth and up.

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Can I still use filters and branching?

Yes. Filters, branching logic, and waiting steps all work as usual with multiple triggers.

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How many triggers can I add to a single Automation?

There is a maximum of 10 triggers that can be added to a single Automation.