Kajabi

Manage Kajabi account settings, users, and billing

Account & Billing

Log in, reset a password, set up Google sign-in and 2FA, fix login errors, and secure a Kajabi account after unauthorized access.

Log in to a Kajabi account

Navigate the Kajabi Dashboard, the home base for managing a business.

Navigate the Dashboard

Toggle the translation of field names and navigation to English or Spanish with a simple setting.

Dual-language Kajabi admin interface

Update account details including name, email, avatar, and more.

Change account details

Configure Language Settings to automatically translate auto-generated text on a Kajabi site.

Change a site language

Add team members, choose a default role like Administrator or Assistant, see each role's permissions, check plan limits, and suspend users.

Add and manage account users

Give an account user access to only the areas they need, and see how customizing affects your plan's extra users.

Customize permissions for an account user

Add a single Kajabi website or configure multiple sites within an account.

Manage Kajabi sites

Best practices for backing up content to protect, store, and organize work.

Back up site content

Adopt security best practices, recognize phishing emails, and keep your Kajabi account and online business safe.

Protect an online business

Manage login, security, and general Kajabi account settings

Account

Update the sender name, email address, and reply-to address for transactional emails.

Change transactional email sender information

Establish brand recognition by adding elements to automated emails sent by your site.

Add a brand logo and colors to Email Templates

Configure a DMARC record in DNS to increase email deliverability and security.

Add a DMARC record to DNS

Strict DMARC is required for all custom email domains to protect deliverability and security.

Custom email domain requirements

Edit automated emails to align with your branding and messaging.

Edit automated email notifications

Stop receiving promotional emails from Kajabi through your notification settings or email footer links.

Unsubscribe from Kajabi marketing emails

Receive notifications when a customer cancels their subscription.

Subscription cancellation notifications

The Customer Welcome Email Template uses a magic link for streamlined onboarding.

Customer Welcome Email Template

Kajabi keeps you compliant with Google's bulk sender requirements automatically.

Google's email sending requirements

Customize the automated welcome email sent to customers.

Edit member welcome emails

Learn how to manage the email notifications you receive from Kajabi

Manage your account notification preferences

Email settings

Understand the Kajabi free trial, including features, limitations, and billing.

Kajabi trial information

Update a payment method and billing address for a Kajabi subscription.

Update billing details

Access upcoming Kajabi subscription billing details and past invoice history

View Kajabi invoices

Update a Kajabi plan, view usage, increase feature limits, and manage add-ons.

Manage subscription

Understand how AI Credits work on Kajabi and what your plan includes for transcription, translation, and dubbing.

AI Credits

Understand how taxes are calculated, applied, and verified on your Kajabi subscription.

Kajabi subscription tax FAQs

Clear an overdue balance on a Kajabi subscription and understand what happens if payment is not received.

Pay an overdue balance

Park a Kajabi account to take a break while preserving data and progress.

Pause a Kajabi subscription

Reactivate a cancelled or parked Kajabi account and restore full access to site content.

Reactivate a Kajabi account

Step-by-step instructions for canceling a Kajabi subscription, what stays accessible, what is removed, and when billing stops.

Cancel a Kajabi account

Manage active subscriptions and services after canceling a Kajabi account.

Manage services and customer payments after account cancellation

Submit a Data Rights Request to permanently delete a Kajabi account and all associated data.

Permanently delete a Kajabi account

Manage your subscription, request refunds, or update payment details as a course member on Kajabi.

Manage subscriptions and refunds as a course member

Manage your Kajabi subscription, invoices, and payment details

Billing

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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