Have questions about the Communities redesign? We've put together a few Frequently Asked Questions to help!
Who has access to the Redesign Beta waitlist?
We will gradually enable Redesign Beta for Heroes that sign up to the waitlist
You will be notified in-app and via email when Redesign Beta is live in your account
What does the redesign include?
Consolidated Kajabi Community Updates for internal reference*
We’re giving a new look to the main areas of the web app by making it more user-friendly and intuitive.
Cleaner updated user interface with more customization and better performance.
Usability features & updates
The initial release of the redesign does not include any updates to the mobile app
What will my members see?
The general layout of the app is the same so your members should not have a hard time navigating, they will simply see an updated version of everything.
How long will the Beta period last?
The Beta period will last until the end of the year
What can I expect going forward?
We will continue to release updates throughout the entire Redesign Beta period to reach parity with the original app as well as planned improvements and improvements based on user feedback.
We aren’t able to share specific items, but will be sending weekly/ daily updates in the Redesign Beta Community.
I have questions/ feedback
All questions & feedback can be directed to the exclusive Redesign Beta Community in Kajabi Communities Insiders
Can I roll back to the old version if I change my mind?
Yes, we can roll back the redesign. A Hero can request it at any time through support channels.
Will the redesign affect the BMA?
Yes, the redesigned Communities will be integrated into the BMA later this year. We’ll announce the BMA integration as we get closer to the release.
Do I need to have a community to participate in the Beta?
You don’t need a pre-existing community to participate, but you will have to create a new community to experience the redesign.
Note:
Switching to the Beta Redesign will affect all communities in all your sites.
Still have questions? Let us know your question below to have it added to the list or reach out to Support if you need additional assistance. Thanks for being the best part of Kajabi!
