Changing a customer's start date can be necessary for a variety of reasons. Most commonly, changing the start date may be helpful for granting access to all the content in a Product that is set to drip for a specific customer.
Change a customer's start date
Open the Contacts tab from your Dashboard.
Select All Contacts:
Search the Customer's name or email address.
Select the Customer you want to change to open their profile.
Click Open Full Profile:
Select the Purchases tab in the top menu:
Click More Info next to the Offer you want the change applied to:
Click on the
…icon to open more options.Select Edit access start date.
Note: Changing the Start Date has no affect on the payment structure set up in the Offer.