The Android app transfer process requires adding Kajabi as an admin and gathering specific account information. Follow the steps below to prepare for and complete the transfer.
Add Kajabi as a Google Play Account Admin
Complete the steps discussed in our guide to add Kajabi as an Admin on the Google Play Console.
Locate the Developers Account ID
After adding Kajabi as a Google Play Account Admin, you will need to locate the Developers Account ID.
Navigate to the Google Play Console homepage
Located at the top of the Google Play Console homepage will be the Personal Account ID, this is the Developers Account ID:
Locate the Payment Transaction ID
After you have located the Developers Account ID, you will also need to provide the Payment Transaction ID.
You will need the Registration Transaction ID for the account and the target account.
To find the Transaction ID, search the target account owner's email inbox for developer registration fee
However, if you cannot locate the Transaction ID email receipt, you can sign into Google Payments.
With the target account owner's email address, sign in to Google Payments
Select Activity from the menu:
Locate the transaction for the developer account registration in the Activity tab
Tip: Search the transactions for "Google Play Developer." The Transaction ID will be listed near the bottom of the transaction details.
Note: Copy the Transaction Number starting from "PDS." Registration Transaction IDs are typically in one of the following formats: PDS.1234-5678-9012-3456.
Contact support
After completing the steps above, you will need to reach out to Kajabi at [email protected] to finalize the app transfer.