Domains can be confusing but connecting your custom domain to Kajabi only requires a few, easy steps. Follow our guide as we walk you through how to connect your custom domain, create a subdomain, and connect a custom email domain to your Kajabi site.
In this article:
- Default Kajabi Domain
- Accessing your Domain Settings in Kajabi
- Custom Domain vs. Subdomain
- How to connect your custom domain to Kajabi
- Connecting a Custom Email Domain
- Creating a Subdomain for a Kajabi Site
- DNS Provider Resources
Default Kajabi Domain
One of the first steps you will take in your journey with Kajabi is creating a subdomain for your Kajabi website.
An example of this subdomain would be the "cooking with Carl" piece to cookingwithcarl.mykajabi.com.
This subdomain must be unique. Meaning, just like an email address, there cannot be two of the same subdomains under Kajabi.
If you would like to change your subdomain, you can do so by:
- Open your Settings tab from your Dashboard.
- Click Domains.
- Then, in the Kajabi Default subdomain section, you can edit your Kajabi subdomain.
- Click Save to keep and apply your changes:
Kajabi ensures that your site can be accessed through your Kajabi Subdomain and your connected Custom Domain!
Connecting your custom Domain to your Kajabi site (even after your site has been live for some time) will allow your visitors to access your site with both your original Kajabi Subdomain and your connected Custom Domain.
For example:
You launch your site with the Kajabi subdomain, cookingwithcarl.mykajabi.com, then decide to connect your custom domain to Kajabi (i.e., cookingwithcarl.com).
Your site visitors can access your site with both the Kajabi subdomain, cookingwithcarl.mykajabi.com, and your connected custom domain, cookingwithcarl.com!
Accessing Your Domain Settings On Kajabi
Connecting a custom domain is a great way to reinforce brand identity and build trust between prospects/customers and your business while giving your website an added professional look and feel.
And, as much as we love when our heroes represent Kajabi, we understand that you want your site to feel like your site. So, take away the .mykajabi.com in your URL by connecting your Kajabi site with your custom domain.
To connect your custom domain to your Kajabi site:
- Opening the Settings tab from the Dashboard.
- Then, click into Domains.
- Then, click Setup custom domain.
Custom Domain vs. Subdomain
Connect Domain to Kajabi
Connecting a custom domain is a great option if your business's main website is hosted by Kajabi and you would like to give your site a custom URL.
Example: www.cookingwithcarl.com
Create a Subdomain for Kajabi
If your site is hosted elsewhere, like WordPress, Wix, or Squarespace, we recommend creating a subdomain for your Kajabi site.
Example: courses.cookingwithcarl.com
How to Connect Your Custom Domain to Kajabi
To connect your custom domain via nameservers, you will need to replace the existing nameservers in your domain registrar with the unique nameservers that Kajabi has created for you.
To connect your custom domain:
- Select Connect Custom Domain to Kajabi from the How should we connect your domain? section.
- And, input your domain name into the Domain Name textbox.
ex. kajabihc.com
- This will take you to a page that will show your existing Nameservers in your registrar and two unique Nameservers that Kajabi has created for you.
- On a separate page, log in to your domain registrar account and navigate to the DNS Settings.
- Navigate to your Nameservers in your Domain Registrar DNS settings.
- Remove the existing Nameservers in your domain registrar.
- Add the two Nameservers Kajabi has provided for you to your domain registrar.
- Click Save.
- Then, in the Kajabi domain settings page, Click Done, Let's Verify Nameservers.
Note: Replacing will look slightly different with each domain registrar.
DNS Settings
If you have successfully connected your custom domain, you will then have access to DNS settings in your Domain Settings in Kajabi.
To access your DNS settings in Kajabi:
- Open the Settings tab from the dashboard and click Domains.
- Click into your connected domain.
From here you can view your DNS records and add the following custom records:
- A
- CNAME
- MX
- SRV
- TXT
Connecting a Custom Email Domain
Once your domain has connected, you will have the option to send your Marketing emails from your custom domain.
To set up your Custom Email Domain:
- Click Setup Custom Email Domain.
- Then, input a From Name, create a From Email, and you will also have the option to input a Reply-To email address.
- Click Save.
Once you're done, click Save. And your marketing emails will then be sent with a custom email domain.
Creating a Subdomain for a Kajabi Site
Creating a subdomain for your Kajabi site requires the creation of a CNAME record in your domain registrar that points to ssl.kajabi.com.
To create a subdomain for a Kajabi Site:
- Select Create subdomain for my Kajabi site from the How should we connect your domain? section.
- And, input your domain name into the Connect your Subdomain textbox.
ex. kajabihc.com - Input a subdomain in the Subdomain Name textbox.
ex. courses - An example of your subdomain will then appear below.
ex. courses.kajabihc.com
- On a separate page, log in to your domain registrar account and navigate to the DNS Settings.
- Navigate to your DNS Records in your Domain Registrar DNS settings.
- Add your CNAME record as follows:
Type: CNAME
Name: www
Domain:ssl.kajabi.com
TTL: 2 Minutes - Click Save.
- Then, on the Kajabi domain settings page, Click Done, Let's Verify CNAME.
