How to Enable Apple Pay and Google Pay on Kajabi Payments Offers

Bryan N.

Updated
Note:
Kajabi Payments is currently only available to Kajabi Heroes whose businesses are registered in the United States, Canada, Australia, and the United Kingdom.

Learn more about digital wallets like Apple Pay and Google Pay as additional payment methods at checkout with Kajabi Payments and how to enable them.


In this article:


What can I expect with Apple Pay and Google Pay?

Apple Pay and Google Pay purchases are processed the same way as credit/debit cards are with Kajabi Payments and do not incur any additional fees. You can expect to see purchases made with these digital wallets reflected throughout the Kajabi application and take actions, like sending receipts, pausing or canceling subscriptions, and refunding payments just like any other transactions are handled today.

 

Digital wallet transactions will appear on the following pages:

  • Payments Overview page
  • Transactions, Subscriptions, and Multiple Payments pages
  • Purchase Information page
  • Analytics

Enabling Apple Pay and Google Pay for your offer will update the look and feel of the checkout experience. Your customers will see a new UI that displays a selection of all the payment methods you’ve configured to the offer at checkout (credit card, Apple Pay or Google Pay, and/or PayPal).

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Note:
You and your customers will not see both Apple Pay and Google Pay as payment options on the same checkout page. These methods are device-specific and will only appear depending on the end user’s correlating device (Android devices with Google Pay, or Apple devices with Apple Pay set up).

How to enable Apple Pay or Google Pay on offer with Kajabi Payments

To enable Apple Pay and/or Google Pay on an offer with Kajabi Payments:

  • Open the Sales tab from the Dashboard.
  • Click Offers.
  • Select the Offer you wish to edit or create a new one.
  • Then, select the Pricing tab.
  • Navigate to the Payment Providers section.
  • Check the box next to Apple Pay and/or Google Play.
  • Click Save to apply your changes:

 

Note: 
Apple Pay and Google Pay are exclusively available through Kajabi Payments. Learn more about how to get started with Kajabi Payments here.

How to filter by Apple Pay or Google Pay purchases

Keep track of how many purchases have been made with Apple Pay or Google Pay on the Transactions page.

To filter by Apple Pay or Google Pay purchases:

  • Open the Sales tab from the Dashboard.
  • Click Transactions.
  • Then, select Filters.
  • Navigate to Payment Methods.
  • Select Apple Pay or Google Pay.
  • Click Show results:


Apple Pay FAQs

What offers will Apple Pay work for?

Apple Pay is only available to any one-time, subscription, or multiple payment offers that are configured to Kajabi Payments. It also supports additional purchases tied to the offer, such as trials, set-up fees, order bumps, upsells and down sells.

Why don’t I see Apple Pay on checkout?

Apple Pay is only visible as a payment method on checkout if you ALREADY have Apple Pay set up on supported Apple devices.

  • On an iPhone
    • iPhone models with Face ID
    • iPhone models with Touch ID, except iPhone 5s
  • On an iPad
    • iPad Pro, iPad Air, iPad, and iPad mini models with Touch ID or Face ID
  • On a Mac
    • On the web in Safari

When will my customers see Apple Pay on checkout?

Your customers will only see Apple Pay as a payment method on checkout if they ALREADY have Apple Pay set up on supported Apple devices.

  • On an iPhone
    • iPhone models with Face ID
    • iPhone models with Touch ID, except iPhone 5s
  • On an iPad
    • iPad Pro, iPad Air, iPad, and iPad mini models with Touch ID or Face ID
  • On a Mac
    • On the web in Safari

Google Pay FAQs

What Offers will Google Pay work for?

Google Pay is only available to any one-time, subscription, or multiple payment offers that are configured to Kajabi Payments. It also supports additional purchases tied to the offer, such as trials, set-up fees, order bumps, upsells, and downsells.

Why don’t I see Google Pay on checkout?

Google Pay is only visible as a payment method on checkout if you ALREADY have Google Pay set up with your Google account.

When will my customers see Google Pay on checkout?

Your customers will only see Google Pay as a payment method on checkout if they ALREADY have Google Pay set up with their Google account.


And that’s how to enable Apple Pay and Google Pay on Kajabi Payment offers! Please vote below and let us know if you found this article helpful. We value your feedback. Thanks for being the best part of Kajabi!

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