Getting Started with Kajabi Payments: United States

Bryan N.

Updated

Learn how to set up Kajabi Payments within your account, enabling seamless integration with your offers.

Note:
Kajabi Payments is currently only available to Kajabi Heroes whose businesses are registered in the United States, Canada, Australia, and the United Kingdom

In this article:

Setting Up Kajabi Payments

To set up Kajabi Payments for your site:

  • Navigate to your Site Settings.
  • Select Kajabi Payments Settings
  • Click on “Get Started”.
  • Choose the country where your business is registered from the drop-down menu.
  • Then, select your business structure. Learn more. 
  • After that, review and accept the Kajabi Payments Terms and Conditions.
  • Then, you’ll be redirected to a Stripe-hosted page where you’ll need to enter your business information, including your address, phone number,  website information, etc.
  • Once you’ve filled everything out, click Agree and submit:

Once you have entered your business information, you’ll be prompted to add a bank account to start receiving payouts:

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Learn more about Payouts here.

Finally, once you’ve successfully onboarded to Kajabi Payments, you and all users on your account will be required to enroll in MFA. This protects your account from takeovers and other issues. Learn more here.

Note:
To use the U.S. version of Kajabi Payments, you must verify your identity with one of the following U.S.-issued IDs: 
  • U.S. Passport or Passport Card
  • U.S. Driver's License
  • State-issued ID Card
  • Resident Permit (Green Card)
  • Border Crossing Card
  • Child ID Card
  • NYC ID Card
  • U.S. Visa
  • Social Security Number



If you do not have one of these, you will not be able to proceed with verification and therefore use the U.S. version of Kajabi Payments.

Business Type and Structure

During onboarding, you'll need to provide information about your business, specifically your Business Type and Structure.

  • If you’ve filed documents to register your business with a government agency, your Business Type is likely "Company."
  • If you haven’t registered your business, it’s likely "Individual."
    If you’re uncertain about your classification, please consult a professional for guidance.

If you’re not the business owner, make sure to consult with them to accurately identify the correct Business Type and Structure.

Guidance for Business Owners:

If you're the business owner and unsure of your business classification, use the following guidance:

  • If you’ve filed registration documents with a government agency your Business Type is likely "Company," and your Business Structure depends on the specific documents filed. Refer to your registration paperwork or consult a lawyer or tax professional for clarification.
  • If you’ve incorporated as a nonprofit or charit, your Business Type is likely "Nonprofit Organization."
  • If you haven’t registered your business as a legal entity, your Business Type is likely "Individual," and you won’t need to select a Business Structure.

Company Structures

If you select "Company" as your Business Type, you will need to choose one of the following structures:

  • Sole Proprietorship: A business owned and operated by one person.
  • Single-Member LLC: A limited liability company with one owner (requires an EIN number).
  • Multi-Member LLC: A limited liability company with multiple owners or members.
  • Private Partnership: A partnership arrangement between private sector entities.
  • Private Corporation: A company privately owned with shares not traded on public markets.
Note:
The content in this article is provided for general education and informational purposes only and should not be construed as legal or tax advice. Kajabi does not warrant or guarantee the accuracy, completeness, adequacy, or currency of the information in the article. You should seek the advice of a competent attorney or accountant licensed to practice in your jurisdiction for advice on your particular situation.

Enabling Kajabi Payments

If you would like to bulk convert all of your existing offers from Stripe to Kajabi Payments in just one click, you can learn how to do so here.

 

To convert your existing offers to Kajabi Payments:

  • Open the Sales tab from your Dashboard.
  • Click Offers.
  • Select the offer that you would like to enable Kajabi Payments on.
  • Click on the Pricing tab.
  • Scroll down to the Payment Providers section, and select Kajabi Payments.
  • Choose to enable any additional payment methods.
  • Click Save:

 

 

Note:
When you convert any existing offer to Kajabi Payments, ongoing subscriptions or multiple payments will remain on the original payment processor (ie. Stripe or PayPal), and any new subscriptions or multiple payments will be processed through Kajabi Payments. 
Most of your customers won’t notice a difference. Some returning customers may need to re-enter their payment information when they make their first purchase with Kajabi Payments. Cards that have been stored via Stripe will not be carried over to Kajabi Payments.

To create a new offer with Kajabi Payments:

  • From your Kajabi dashboard, select Sales.
  • Navigate to Offers.
  • Click +New Offer to enter the Offer Creation Flow.
  • Once inside the Offer Creation Wizard, enter an Offer Title and choose the Product(s) to sell with this offer.
  • Set up your offer’s pricing structure and under the drop-down menu for Select payment providers, select Kajabi Payments. 
  • Choose the additional payment methods that you would like to enable on your offer.
  • Select Save and Finish to complete creating your offer with Kajabi Payments:

And that’s how you can get started on Kajabi Payments! To learn more about Kajabi Payments, please check out this article here. Please vote below and let us know if you found this article helpful. We value your feedback. Thanks for being the best part of Kajabi!

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