Kajabi can encode and display many common file formats (see the list below), but for the most consistent performance, we recommend uploading files in the MP4 format.
Note:
The maximum file size for video uploads is 4GB. If your video file size is larger than 4GB use a video file compression tool such as Handbrake.
For best performance, we recommend you aim to have your videos fall within these guidelines:
- Resolution: between 640px and 3840px (4K) wide
- Bitrate: 5,000 - 10,000 kbps
- Aspect ratio: 16:9 (i.e., 1080px x 1920px)
We recommend adhering to 1080p and 5,000 - 10,000 kbps as the max settings for upload, as it will reduce the likeliness of upload errors.
Note:
We do not limit your streaming bandwidth.
Here's a list of video formats we support:
- MOV
- MPG
- FLV
- F4V
- MP4
- M4V
- ASF
- WMV
- VOB
- MOD
- 3GP
- MKV
- DIVX
- XVID
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