How to Reset Your Password
Forgot your password or need to change your password for your Kajabi site? Follow this guide to manage and reset your password.
In this article:
Resetting your Password
If you are an Account User for a Kajabi site or you own a Kajabi site and can't log in, click Forgot password? on the Kajabi Login Page:
If your email address exists in our database, you will receive a password recovery link from Kajabi Support at your email address in a few minutes.
If you receive an error message stating that your Reset Password Token is invalid, then your reset link has expired, and you will need to repeat the steps to reset your password.
Updating your Password
If you're already logged into your Kajabi account and would like to update your Password to keep intruders away:
- Open the Settings tab from your Dashboard.
- Locate the Account Settings heading.
- Select Sign In & Security.
- Update your password by choosing Change password.
- Change your password in the New password field found in the Change password popup, or trigger a password reset email by clicking "Forgot password?":
Updating your Expired Password
If you have not logged into your Kajabi account after an extended period, your password will expire for security reasons.
To update your expired password:
- Upon attempting to login, you will be notified that your password has expired. An email to reset your password has been sent to your account email address.(If you do not see this email in your email inbox, please check your spam folder.):
- Click the link in the Kajabi email to reset your password:
- Once you have updated your password, you can login to your Kajabi account with the new password.
Password Complexity
At Kajabi, we take account security seriously. That is why we have implanted Password Complexity as a security feature. Password Complexity means that a password must include at least 10 characters and use a combination of uppercase and lowercase letters, numbers, and special characters (e.g., !?$):
And that’s how you can reset your password! Please vote below and let us know if you found this article helpful. We value your feedback. Thanks for being the best part of Kajabi!