How to Change Checkout Page Opt-In Settings

Updated

Learn to update your Checkout Page settings to design a transparent, trusted checkout process for your customers with your email opt-in and card storage opt-in settings.

 

 

In this article:

Email opt-in settings

Your email opt-in settings determine your customers' ability to subscribe to your marketing emails when purchasing your Offer(s).

In the Checkout Page Opt-in settings, you can give your customers the option to opt-in, automatically opt-in, or remove the Opt-In Checkbox from your Checkout Page, altogether eliminating the option to opt-in. 

Updating your Checkout Page Opt-in settings will apply your settings to every Offer Checkout Page.

To update your Checkout Page Opt-in settings:

  • Open the Settings tab from the Dashboard.
  • Under Payment settings, select Checkout. 
  • In your Email Opt-in Settings, under Enable email list opt-in, choose between:
    • Unchecked opt-in box (Recommended): Customers can choose to subscribe to your email list during their Offer purchase by checking an opt-in box at checkout. 
    • Pre-checked opt-in box: The opt-in checkbox is selected by default at checkout and customers can choose to uncheck this option.
    • Disabled: The opt-in checkbox will be hidden at checkout and customers will not be subscribed to your email list.
    • Optional: Use a custom message for your checkout email opt-in.

Checkout_Settings.jpg

Warning:
It is your responsibility to ensure that any custom text complies with email marketing laws and regulations that are applicable to your business. You can review some of the email marketing laws here. 
  • Under Additional Options, you can choose to automatically sign up customers to your email list when they purchase a paid Offer. When selected, the opt-in checkbox will be hidden on paid offers, and customers will automatically be subscribed to your email list when purchasing an Offer.
  • If you're offering Gift Offers, you can display an opt-in checkbox allowing the gift recipient to subscribe to your email list.

Checkout_Settings.jpg

Warning:
Choosing to automatically sign up customers to your email list when they purchase a paid Offer may be in violation of privacy laws in some countries. Please read this article for more information about the risks involved with an automatic opt-in strategy.

Disclaimer:
It is your responsibility to comply with email marketing laws and regulations that are applicable to your business. Failure to comply with such laws could result in your Kajabi subscription being canceled. See our Terms of Service and Anti-Spam Policy.

Card storage opt-in

Your card storage opt-in settings will determine your customers' ability to store their financial information when purchasing your one-time payment Offers. Learn more

Updating your Checkout Page Opt-in settings will apply your settings to every Offer Checkout Page.

Warning:
There are a variety of rules and regulations that apply when storing a customer's credit card information. We recommend reviewing all rules and regulations applicable to your business, including those of your jurisdiction and Stripe, before choosing this option.

To update your card storage opt-in settings:

  • Open the Settings tab from the Dashboard.
  • Then, navigate to your Checkout Settings.
  • Scroll to the Card Storage Opt-in card.
  • Then, choose between:

    • Opted-out by default (Recommended): Customers can choose to store their credit card information on your site by selecting the opt-in checkbox. If the customer does not select the checkbox to opt-in, their financial information will not be stored on your site.
    • Opted-in by default: The opt-in checkbox will be pre-selected during checkout. This setting will store your customer's financial information on your site by default. Your customer must deselect the checkbox to opt-out.
    • Disabled: The opt-in checkbox will be hidden and your customers cannot store their financial information when purchasing a one-time payment Offer.
  • Click Save to keep your changes:

And that's how to change your Checkout Page Opt-In settings! Please vote below and let us know if you found this article helpful. We value your feedback. Thanks for being the best part of Kajabi!

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