If your members payment information needs to be updated, they can do so in their user settings.
Learn where and how your Members can update their payment information so you can guide them through the process or simply send your members the link to this tutorial.
Update their card on file
- After logging in, they must click into their Avatar in the top right corner of the page.
- Then, select Settings from the dropdown.
- Click Billing Info in the top right corner of the page.
…next to their card information.
- Select Replace.
- Complete the replace card prompt.
- Then, click Update to apply and keep their changes:
Learn How Your Member Can Edit Their Information for more details.
After your Member updates their credit card information, the next payment will charge their new card.
No further steps are required to maintain Product Progress or continue their payments after they update their card.