Within Kajabi Communities, you can create Community Access Groups to build interactive, engaging communities with your customers.
Use your Community Access Groups to create topics, organize groups of people, and assign access to your Community members.
Important: Current Kajabi Pricing Plans allow unlimited Access Groups. Legacy Pricing Plans count Access Groups as one of your Products.
- Open the Products tab from your Dashboard.
- Then, open Community.
- Click New Community.
- Add the name/title, description, and image for your Community.
Important: The title you choose here will be reflected in your Community URL by default. Changing the name of your Community will not automatically update the URL. You can, however, change your URL later if desired.
- Then, add the name for your first Community Access Group.
- Select Free or Paid to create a free or paid Community.
Note: Your Community Access Group (Free or Paid) will automatically be attached to an Offer. Learn about Offers.
- Then, click Save and Finish:
Note: After creating your Kajabi Community you can build Community Access Groups by revisiting the Community tab from your Dashboard and clicking, Access Groups. Then, click + New access group.
Customize and add first members
There are many features to engage your customers within your Kajabi Community. Begin by customizing the circles, creating challenges, hosting live events, and more.
At this point, consider giving access to a select group of your customers. This group can help you decide how else you would like to utilize the community. You can even consider making them ambassadors to help manage the community and supercharge engagement.
To give your customers access, you first need to understand Offers on Kajabi.
Offers are the price tags and payment vehicles for your Products on Kajabi.
When you create a Community Access Group you are prompted to create a free or paid community. By selecting “free” or “paid” an Offer is created and connected to your Community Access Group to provide an access point for your customers to your Community.
Through your Offer, your customers can purchase or join your Community for free, depending on your setup.
Learn what happens when a customer purchases your Offer.
Want to add existing customers to your Community for free? Learn how to grant an Offer.
Share widely and engage
Explore all the other community features, and once your community is ready to go, you can begin giving access to your wider customer base.
See tips on the best way to generate excitement and grow your community.
Getting members into your community is the easy part; keeping them engaged is what will make your community successful long-term.
See full recommendations on community best practices here.
Build Kajabi Communities with the following features
FAQs
What is a Kajabi Community and who is it for?
A Kajabi Community is a private, branded space where your members can connect, post, discuss, and engage — similar to a forum, but fully owned by you and hosted on your site. It’s ideal for course creators, coaches, and membership operators who want to build an engaged audience around their content.
Can I offer both free and paid tiers in the same community?
Yes. Access Groups let you create paid and free tiers within a single Community. Each Access Group is connected to its own Offer, so you can gate specific channels or content behind a purchase while keeping other areas open.
Your Kajabi Community lives on your own platform — not a third-party social network. You own the member list, control the experience, set your own rules, and can monetize access. There are no ads and no algorithm standing between you and your audience.
Yes. Kajabi Communities include Meetups — scheduled virtual events with a built-in live room. You can also create Challenges to drive participation and Announcements to keep members informed.
Yes. You can connect a Community Channel directly inside a Course product, allowing students to interact with each other without leaving the course experience.
How do I organize content and discussions in my community?
You can organize your Community using Channels, which are topic-specific spaces for feed-style posts or real-time chat. Each channel can be set to public, private, or read-only depending on how you want your members to interact.
Yes. Members can access your Kajabi Community through the Kajabi mobile app or your Branded Mobile App.
Can I moderate posts and manage member behavior?
Yes. Kajabi includes community moderation tools that allow you to manage posts, comments, and member activity to keep your space safe and on-brand.
Does Kajabi offer gamification features like leaderboards?
Yes. Kajabi Communities include a leaderboard and gamification settings that reward members for participation, helping drive ongoing engagement.
Can I sell community access as a standalone subscription?
Yes. Your Community can be sold as a standalone product, bundled with other products like a course, or offered as part of a recurring membership — giving you full flexibility in how you monetize it.
Can I start my community as free and later charge for access?
Yes. You can launch your Community with free access to build your audience, then add paid Access Groups — or flip the whole Community to a paid subscription — at any point. Members who have free access aren’t automatically charged; you control who gets access to what and when. 
