Kajabi's Live Chat hours vary depending on your Kajabi Plan. Find your plan's Live Chat hours below!
Basic Kajabi Plan
If you are on the Basic Kajabi Plan, you have access to Live Chat during business days from:
6am-5pm Pacific Time!
Live Chat is not available outside regular business hours if you are on the Basic Kajabi Plan. Please feel free to reach out to us by submitting a request for assistance outside the regular business hours.
Looking for 24/7 Live Chat? Upgrade to a Growth or Pro plan in your Kajabi billing settings.
Growth or Pro Plan
If you are on the Growth or Pro Kajabi plan, you have access to 24/7 Live Chat!
How to access Live Chat from Kajabi
To access Live Chat from your Kajabi dashboard:
- Log into your Kajabi account.
- Click your profile avatar in the top right corner of your Kajabi Dashboard.
- Then, click Contact support.
Here you can access the Help Center, contact support via email, join a live webinar, start a live chat with an agent, learn about Kajabi Access, or provide feedback. - Select Start Live Chat if available.
- Click New Conversation.
- Enter your inquiry in the text bot field. Please be specific.
- Click the Send arrow.
Ask any question you'd like or simply let us know how we can help:
If you're having trouble getting through the first support window, please clear the cache and cookies from your browser and try again. Feel free to reach out to us with any technical questions by submitting a request. We look forward to hearing from you!
Still have questions? Let us know your question below to have it added to the list or reach out to Support if you need additional assistance. Thanks for being the best part of Kajabi!