Can I add an avatar/logo to my Email Campaigns?

Kayla M.

Updated

Learn how you can add an avatar or logo to your Email Campaigns to brand your Reply-To sender image.


In this article:


Adding an avatar/logo to your emails

The process for customizing your avatar/logo displayed in your recipients' email clients will vary.

With the many different email clients your recipients may use, such as Gmail, Yahoo, Microsoft, Apple Mail, and much more, it's important to understand that every email client behaves and functions differently.

Keeping this in mind, your recipient's inbox provider or email client ultimately determines the avatar/logo displayed. 

By default, the avatar next to an email sender's information will typically display as a neutral icon:45826C15-8CCE-4A86-A7C0-A18F80B2AA49_4_5005_c.jpeg

With avatar creation tools like Gravatar, you can upload your preferred avatar for your Reply-To email address!

Disclaimer:
Individual Gravatar results may vary. Using a custom email domain may result in a higher success rate, but is not guaranteed.

What is Gravatar?

Gravatar is a free avatar creation service recommended to display your sender image.

Gravatar doesn't actually change the avatar of your email, but is used to associate an avatar with your email address. This is important to understand, because a Gravatar is not automatically displayed on every email client. Instead, they are only displayed for recipients with email clients (i.e., Gmail) that support Gravatar.

Gravatar stands for Globally Recognized Avatar.

Simply upload your image, create a profile, and with any Gravatar-enabled email client, your Gravatar image will follow.

Click here to learn more about Gravatar.

Although we recommend using Gravatar to brand your sender image, there may be different tools and services available as well.

The best recommendation is to research and find the tool that best fits you and your business.

Do you use a Gmail account for your Reply-To email address? Learn to change your Gmail profile picture

How to add your logo with Gravatar

Step 1. Create a free account with Gravatar

If you do not have a Gravatar account, click here to create a free account:

9562AB26-7190-40CA-BB5F-84A9F8BACF6C.png

Step 2. Pick email to modify

After creating your free account and receiving your confirmation email, sign in to Gravatar to manage your Gravatars.

Select the email address you wish to modify or add a new email address.

This email address should be the email address you wish to use for your Kajabi Reply-To email address to display your Gravatar when receiving and responding to replies from your marketing email recipients.

Step 3: Upload your image

  • Click Add one by clicking here! in Gravatar.
  • Click Upload new.
  • Choose your file.
  • Click Next.
  • Crop your image or click Crop Image to move on:

Step 4. Choose maturity rating 

Select the maturity rating for your Gravatar before allowing it to appear on any site.

After selecting your rating, click Set Rating:

8B63328E-45D5-446B-8C24-F88ADE973A69.png

Step 5. Edit your Reply-To email in Kajabi

Connecting your Reply-To email address will include your Gravatar when responding to replies from your contacts. We recommend changing your Reply-To email address instead of your From email address to keep the default Kajabi email address personalized to your account.

After creating your Gravatar, navigate to your Kajabi account to update your Reply-To email address.

  • Open Settings from the Dashboard.
  • Click Marketing Settings.
  • Scroll to the Email Settings section.
  • Enter the email address used for your Gravatar in the Reply-To email address field:

After editing your Reply-To email address, when a recipient of your marketing email replies to your email and you respond back, your email recipient will see your Gravatar image displayed.

Tip:
To display your Gravatar to recipients who respond back to your transactional emails, update your Support Email Address to your email address connected to Gravatar.

Still have questions? Let us know your question below to have it added to the list or reach out to Support if you need additional assistance. Thanks for being the best part of Kajabi!

Did you find this article helpful?

Need more help?

Contact Us