Reactivate an account
- Log in to your Kajabi account using the email address associated with your account.
- Navigate to the Reactivation page. Click the provided button to access the reactivation process or select Restore my account from your dashboard options.
- On the Choose your plan screen, select a plan that fits your needs.
- Follow the instructions to update or confirm your payment method, ensuring all details are accurate.
- Click Reactivate to restore full access to your Kajabi account.
Note: Your account and site will automatically resume functionality once payment is successful. Your website will go live immediately after reactivation.
Restore full functionality after reactivation
To restore full functionality after reactivation:- Access your site: Your site will be accessible via your Kajabi-provided domain (e.g., [SITENAME].mykajabi.com) until your custom domain is reconnected.
- Reconnect your custom domain: Go to your Kajabi domain settings and follow the steps to reconnect your custom domain. Update the DNS settings with your domain provider to point the domain to your Kajabi site.
- Email services: If your email services are tied to your custom domain, reconnecting the domain will restore email functionality.
Plan options and pricing
Kajabi offers various plans to suit different needs. Here are the most common options:- Kickstarter Plan ($89/month): Includes 1 website, 1 product plus 1 community, and up to 250 contacts.
- Basic Plan ($179/month): A step up for users with needs beyond the starter level.