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The Payment balance summary by month report shows your Kajabi Payments balance for a given month: what it started at, what it ended at, and the activity that moved it between them. It is built for month-end reconciliation. If you have ever tried to answer “what did I actually earn in April?” by exporting transactions and adding up columns by hand, this is the report that replaces that work. This report is most useful for:
  • Closing out your books at the end of a month or quarter
  • Handing a clean summary to a bookkeeper or accountant
  • Reconciling fees and refunds against what actually landed in your bank account
  • Reviewing balance activity across a custom date range

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Before you begin

The report is only available if your site has an active Kajabi Payments integration.

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Open the report

There are two ways in, and both land on the same report:

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From the Payouts page

  1. From your Dashboard, select Sales > Payouts
  2. Click Balance Report in the upper right of the All Payouts section
Status And Kajabi Admin Sites 93984 Payouts

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From Analytics

  1. Open the Analytics tab from your Dashboard
  2. Click Reports
  3. Select Payment balance summary by month
Status And Analytics Kajabi

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What the report shows

For each month in the range you select, the report shows your opening balance, your closing balance, and a breakdown of the activity between them, including charges, refunds, fees, and payouts.
Note on payout schedules: If you are on a daily payout schedule, your balance is swept to your bank account continuously, so the balance on the first and last day of the month will not tell you much on its own. The activity figures are the meaningful part for you: the number and value of charges, refunds, and fees over the period.

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Filter and export the report

The report includes its own date filtering and download controls. Set the range you need, then download the report to hand off or file.
Analytics Kajabi

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Balance report or payout export?

Both tell you about money, and they answer different questions. Reach for the balance report when you are closing a period. Reach for a payout export when you are tracing an individual deposit.

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Frequently asked questions

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Does this report include revenue from Stripe or PayPal?

No. This report covers your Kajabi Payments balance only. For revenue across all payment processors, use the Gross Revenue and Net Revenue reports.

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Why do my balance figures not match my Gross Revenue report?

They measure different things. Gross Revenue counts what you sold. Your Kajabi Payments balance reflects money moving through your Kajabi Payments account, which is affected by processing fees, refunds, disputes, adjustments, and the timing of when funds become available. A sale on the last day of the month may not reach your balance until the next one.

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Can I get this report by week or by day instead?

Use the date filtering inside the report to set a custom range. The report is organized by month.