An exit popup appears when a visitor tries to leave your page. Use it to build your email list, share a coupon code, or give visitors a reason to come back.
Add an email opt-in, a message, an image, or a Call to Action to the popup. The steps below cover pages built with the page editor, how to show the popup on mobile devices, and pages built with Premier Legacy Templates.
Note: These steps cover the page editor for the website and landing pages. If you use a Premier Legacy Template, go to Add an exit popup with Premier Legacy Templates.
On desktop devices, Kajabi detects intent to leave when the visitor's mouse passes the line between the page and the URL address bar in their browser. On mobile devices, the Exit Popup appears only if you set up time reveal. See Show an Exit Popup on mobile devices.
Enable an exit popup
From the Dashboard, click Website, then Website Pages or Landing Pages.
Click the page Title or the Customize icon to open the Page Editor.
Click Exit Popup in the sidebar panel.
Check Edit Exit Popup to preview the popup while you edit.
Check Enable Exit Popup to turn the popup on for your page.
6. When you finish editing, uncheck Edit Exit Popup, then click Save to keep your changes.
Customize an exit popup
Add content blocks
In the Exit Popup section, click Add Content.
Select a Content Block.
Rearrange blocks by holding the drag handle
=and dragging to the location you want.Click Save to keep your changes.
Learn more about the settings for each block type:
Popup layout settings
Choose the Popup Background Color.
Set the Vertical and Horizontal alignment of the blocks in the section.
Check Make Container Flush to remove the padding around the blocks in the Exit Popup.
Tip: Create an Automation to run an action after someone submits an opt-in Form on your Exit Popup. For example, add a Tag to the new contact, send them a Coupon, or subscribe them to an Email Sequence.
Exit popup settings
Frequency
Set Frequency to show the popup to returning visitors only after the number of days you choose.
The Exit Popup is cookie-based, so it appears at most once per day on the same device, unless the visitor clears their cookies every time. To show the popup every time a visitor tries to leave, set Frequency to 1 so it triggers every 24 hours.
Timed Reveal
Set Timed Reveal to show the popup after a visitor has viewed your page for the number of seconds you enter.
The popup appears when the visitor shows intent to exit or when the timer finishes, whichever happens first. On mobile devices, the Exit Popup appears only if you set Timed Reveal. See Show an Exit Popup on mobile devices.
Show an Exit Popup on mobile devices
Exit Popups can appear on mobile devices, desktop devices, or both. To show the popup on mobile, you must set Timed Reveal, which displays the popup after the number of seconds you enter, counted from when the visitor opens the page.
Set Timed Reveal for mobile devices
From the Dashboard, click Website, then Website Pages or Landing Pages.
Click the page you want to customize to open the Page Editor.
Click Exit Popup in the left sidebar.
Check Edit Exit Popup to view the popup while you edit.
Check Enable Exit Popup to activate the popup.
Go to Section Settings in the left sidebar and open Exit Popup Settings.
Enter the number of seconds in the Timed Reveal field.
Uncheck Edit Exit Popup, then click Save to keep your changes.
Click the Preview icon in the top right corner of the left sidebar to preview your Exit Popup.
Add an exit popup with Premier Legacy Templates
Note: Premier Legacy Templates may be outdated. If your page uses a Kajabi Pages template, follow the steps in Enable an Exit Popup instead.
In Premier, you can set the exit popup to appear after a specific amount of time, or when the visitor shows intent to leave, whichever happens first. On desktop devices, intent to leave is when the visitor's mouse passes the line between the page and the URL address bar in their browser. On mobile devices, the popup appears only if you set Timed Reveal. In Premier, Timed Reveal is available only for custom Pages created in the Website tab, not for standard Website Pages.
Enable an exit popup in Premier
From the Dashboard, click Website, then Website Pages or Landing Pages.
Select the page you want to customize, or create a page with Premier.
Click Customize to open the Page Editor.
In the sidebar, scroll to the bottom and click Exit Popup.
Select Enable Popup.
Toggle on Edit Popup to view the popup while you edit.
7. When you finish customizing, deselect Edit Popup.
8. Click Save.
9. Click Preview to test your Exit Popup. Learn how to preview a page.
Timed reveal in Premier
Set the Exit Popup to appear after a number of seconds, or when the visitor moves across the browser address bar, whichever happens first.
Note: Timed Reveal is not available for the Template Home (the default homepage) with Premier. It is available in Landing Pages built in the Website tab.
Frequency (days) in Premier
Set the number of days before the Exit Popup appears again for return visitors. This stops the popup from triggering every time a return visitor tries to leave during that period.
Popup content in Premier
Customize the Exit Popup content with an image, text, or a background color
If you use an image, use the suggested dimensions of 1200 x 600 pixels