Kajabi uses cookies to help your site run and to provide the best experience for your visitors and members. This guide provides an overview of the cookies Kajabi uses on your site to help you better understand the cookies used on your site and to help you document your cookies for your visitors. Keep in mind, this guide does not cover the cookies Kajabi uses for our website. For more information about the use of our cookies, including the cookies we use on kajabi.com, visit our Cookie Notice and Privacy Policy.
In this article:
What are cookies?
Cookies are small pieces of data that store small pieces of information. Websites send cookies to a user's browser to track user behavior and enable user-specific features such as purchases through your checkout page and login sessions.
It is important to understand that cookies are a necessary part in website functionality as well as a source of privacy concerns and potential security risks if used maliciously or incorrectly represented on your site.
Documenting and sharing with your users the cookies used on your site is important for complying with various rules and regulations concerning the privacy of your users and for creating a transparent, trustworthy brand your contacts and site visitors can feel confident using.
Learn more about how Kajabi helps you with privacy regulations.
Essential cookies
Essential cookies, also referred to as Strictly Necessary Cookies, are the required cookies needed to let your visitors navigate your website and use its features.
The following is a list of the essential cookies used on your site:
|
Cookie Name |
Duration |
Purpose |
|
_kjb_session |
1 Day |
Track your active admin session so you don't need to re-login. |
|
_abv |
1 Year |
Track whether the user wishes their admin previewing bar to be hidden. |
|
_kjb_ua_components |
Session |
Enables session management across Kajabi. |
|
_distillery |
1 Year |
Used by Wistia to record the position where the video has been stopped. |
|
_sp_id.2b40 |
1 Year |
Used by Wistia to record the position where the video has been stopped. |
|
viewedOuibounceModal |
1 Day |
Prevents modals from appearing more than once for a user. |
|
ts |
Session |
This cookie is provided by PayPal and supports payment services on the website. |
|
_tldtest_* |
1 Day |
Amplitude cookie |
|
OptanonAlertBoxClosed |
365 Days |
This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. |
|
cf_chl_cc_* |
1 Day |
Cloudflare cookie |
Functional Cookies
|
Cookie Name |
Duration |
Purpose |
|
AWSALBCORS |
7 Days |
Managed by AWS and used for load balancing. |
|
ajs%3Atest |
365 Days |
This performance cookie counts visits and tracks other website traffic-related metrics. |
|
_ALGOLIA |
180 Days |
Provides the search feature for the website and provides you with relevant real-time results. |
|
_help_center_session |
Session |
This cookie aids in session for the Zendesk guide. |
|
_gd############## |
Session |
This cookie contains no identifying information and is used for diagnostic purposes by Impact Radius, a service we use to track signup commissions for our affiliate program. We have categorized it under Functionality because it is necessary for the operation of our affiliate program. |
|
logged_in |
Session |
This cookie is utilized by Github. |
|
kjb_signup_id |
30 Days |
This is a cookie utilized by our signup process, so we can continue to test and improve the signup experience and how it relates to actions after signup. This cookie is created when visiting the Kajabi signup page and deleted when signup is completed. |
|
_zendesk_shared_session |
Session |
Holds session information for sharing across Zendesk applications. |
|
_sp_root_domain_test_ |
Session |
Used to facilitate the data needed for the product recommendation engine. |
|
_octo |
Session |
This cookie is utilized by Github. |
|
_zlcid |
Session |
Live chat widget sets the cookies to store the Live Chat ID used to identify a device across visits. (Zendesk) |
|
_session |
3652 Days |
This cookie is used to log you in. |
Non-essential cookies
Non-essential cookies are used to collect information on your behalf to better understand how your visitors and Members interact with your site.
This information allows us to provide you with the information for your Analytics, Marketing, Personalization, and Fraud Prevention tools.
Non-essential cookies can be blocked with Javascript if you choose to utilize a third-party cookie manager like Cookie Script. Blocking non-essential cookies requires you to block the entire third-party functionality by adding additional code to your existing cookie script.
Osano and OneTrust, as well as other third-party cookie managers, also offer solutions to block non-essential cookies.
It is recommended to block non-essential cookies to comply with the latest regulations (i.e., GDPR) unless the user has specifically agreed to use them.
We recommend using third-party cookie managers to manage your current cookies and discover any additional cookies you may add to your site. Learn to install a third-party cookie disclaimer with third-party cookie managers.
The following is a list of the non-essential cookies that may be used on your site unless you block these cookies:
Analytics
|
Cookie Name |
Duration |
Purpose |
|
_ga |
2 Years |
Used to throttle request rates with Google Analytics. |
|
_gat |
1 Minute |
Used to identify users for our Drift-powered chat functionality on the website. |
|
_gid |
1 Day |
Used to distinguish users with Google Analytics. |
|
_hssrc |
Session |
Whenever HubSpot changes the session cookie, this cookie is also set to determine if the visitor has restarted their browser. If this cookie does not exist when Hubspot manages cookies, it is considered a new session. |
|
_hstc |
13 Months |
This cookie keeps track of website visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). |
|
hubspotutk |
13 Months |
This cookie keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when deduplicating contacts. It contains an opaque GUID to represent the current visitor. |
|
fs_uid |
6 Months |
The Full Story recording script sets a single first-party cookie containing your end-user's fs_uid when recording their activities on your site. |
|
_qca |
13 Months |
Used by Quantcast to track users and measure/improve performance. |
|
vs_uniques_* |
6 Months |
Used to track unique page views. |
|
_pin_unauth |
365 Days |
This cookie is associated with Pinterest. It is used to track the usage of services. |
|
_rdt_uuid |
90 Days |
Set by Reddit and is used for remarketing on reddit.com. |
|
uuid2 |
90 Days |
Advertising from AppNexus |
|
outbrain_cid_fetch |
0 Days |
Collects data on the user's navigation and behavior on the website. |
|
lang |
Session |
This cookie is used to store language preferences and to serve up content in the stored language. |
|
amp_cookie_test* |
Session |
These cookies are used by Amplitude for session tracking for analytics purposes. |
Marketing
|
Cookie Name |
Duration |
Purpose |
|
_fbp |
3 Months |
Used by Facebook to deliver, measure, and improve the relevancy of their advertising and to deliver a series of advertisement products on Facebook. |
|
_gcl_au |
3 Months |
Used by Google Adsense for experimenting with advertisement efficiency across websites using their services. |
|
x-referer |
Session |
Used by Facebook to capture the referrer for pages. |
|
cb_anonymous_id |
1 Year |
Used to collect visitor behavior data to present more relevant advertisement. |
|
cb_group_id |
1 Year |
Used to assign visitors into segments, making website advertisement more efficient. |
|
cb_user_id |
1 Year |
Used to collect visitor behavior data to present more relevant advertisement. |
Personalization
|
Cookie Name |
Duration |
Purpose |
|
c_user |
1 Year (if Remember Me option is Set) or Session |
Used by Facebook to store the User ID of the currently logged-in user. |
|
datr |
2 Years |
Used by Facebook to identify the web browser being used to connect to Facebook. |
|
presence |
Session |
Used by Facebook to store chat state. |
|
sb |
2 Years |
Used by Facebook to identify browsers to help with security. |
|
xs |
1 Year (if Remember Me option is Set) or Session |
Used by Facebook to store session information. |
Fraud Prevention
|
Cookie Name |
Duration |
Purpose |
|
_stripe_mid |
1 Year |
Set for fraud prevention purposes and helps Stripe assess the risk associated with an attempted transaction. |
|
_stripe_sid |
1 Hour |
Set for fraud prevention purposes and helps Stripe assess the risk associated with an attempted transaction. |
|
_cfduid |
30 Days |
Helps Cloudflare detect malicious visitors to our customers' websites and minimizes blocking legitimate users. |
Performance
|
Cookie Name |
Duration |
Purpose |
|
_vwo_uuid_v2 |
366 Days |
This cookie ensures a visitor always sees the same version of a page and is used to track behavior to measure the performance of different page versions. |
|
_tldtest_* |
Session |
Utilized to give a user's session a unique identifier via Amplitude. |
|
_hp2_ses_props* |
730 Days |
This cookie is used by Heap Analytics to track user behavior on the website. Cookies in this domain have a lifespan of 2 years. |
|
_hjid |
1 Year |
Ensures that visits to the same site will be attributed to the same user ID via Hotjar. |
|
_hjSessionRejected |
Session |
Used by Hotjar to prevent severe performance issues |
|
_hjAbsoluteSessionInProgress |
30 Minutes |
Utilized by Hotjar to detect the first page view session of a user. |
|
_hjTLDTest |
Session |
Utilized by Hotjar to determine the most generic cookie path that should be used. After this check, the cookie is removed. |
|
_hjFirstSeen |
Session |
This is set to identify a new user's first session via Hotjar. |
|
_hjIncludedInPageviewSample |
30 Minutes |
Used by Hotjar to identify if a user is included in data sampling defined by Kajabi's page view limit. |
|
_hjIncludedinSessionSample |
Session |
Used by Hotjar to identify if a visitor is included in data sampling defined by Kajabi's page view limit. |
Add a cookie disclaimer
Various laws require website owners to inform their visitors of cookies placed on their site and ask for visitors’ consent to use them.
By adding an appropriate cookie disclaimer, this will help to enable you to become compliant with regulations.
To learn how to add a disclaimer to your site, visit How to Add a Cookie Disclaimer Script.
