Can I customize my double opt-in confirmation email and landing page?

Kayla M.

Updated

Yes, with the Double Opt-in settings, you can customize the confirmation email and the confirmation page. Learn to customize your confirmation email and confirmation page for your double opt-in form.


In this article:


Double opt-in settings

By default, your contacts will receive the double opt-in confirmation email template sent by your site after submitting your Form.

After confirming their desire to subscribe to your marketing emails, the contact will be redirected to the default confirmation page.

With the latest double opt-in updates, you can design your confirmation email and confirmation page to best fit your brand and business with the double opt-in Additional Options settings:

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Click image to expand

To customize your Double Opt-in Additional Options settings, select Double Opt-In (Recommended) and enable your desired settings by clicking the toggle and changing it from grey to black.  

Learn to set up a Form with Double Opt-In.


What are the default confirmation settings? 

If you choose to disable the Additional Options for your Double Opt-In settings, by default, your site will send your Form submitters the default confirmation email:

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Learn to customize the default email templates sent by your site.
After your contacts confirm their intent to subscribe to your marketing emails they will be redirected to your default confirmation page: 

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With the Double Opt-In Additional Options you can design your contacts' experience with your site when a Form is submitted to fit your brand and business. 

When a form is submitted your contact will receive your Double Opt-in Email, the default email, or your custom email and can be redirected to a custom landing page or the default confirmation page.


Customize your double opt-in settings

Customize your double opt-in confirmation email and confirmation page by configuring your Double Opt-in Additional Options settings.

To customize your double opt-in:

  • Open the Marketing tab from your Dashboard.
  • Select Forms.
  • Click the Form you wish to edit or create a new Form.
  • Select Double Opt-In (Recommended).
  • Then, enable your desired Additional Options settings:
     
    • Select Send custom confirmation email to new contacts to craft a custom email to encourage your Form submitters to confirm their intent to subscribe to your marketing emails.
      If the setting is left unselected, your Form submitters will receive the default double opt-in email template.
    • Select Redirect contacts to custom confirmation page to design a custom confirmation page that will display after they have confirmed their desire to subscribe to your marketing emails.
      If left unselected, your Form submitters will receive the default confirmation page.
  • After selecting your desired settings, click Save to keep and apply your changes:

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