How to Connect Stripe to Kajabi

David Giali
calendar_month Updated

Stripe is an American technology company operating in over 34 countries that allows both private individuals and businesses to accept payments over the Internet. Stripe focuses on providing the technical, fraud prevention, and banking infrastructure required to operate online payment systems. Learn to connect Stripe to Kajabi to begin accepting payments with Stripe!

Tip:
Interested in using an all-in-one payment solution with exclusive features designed specifically for the Kajabi platform instead? Check out Kajabi Payments.


In this article:


Step 1. Connecting to Stripe

Connect Stripe to your site on Kajabi to begin accepting payments through the Stripe payment processor. Learn about Stripe.

Note:
To connect Stripe to your site you must be signed into Kajabi as the account owner. If you are an account user, you will not be able to connect to Stripe. Learn more about account user roles.

To get started:

  • Open the Settings tab from your Dashboard.
  • Click Third Party Integrations in Settings.
  • Select Connect to begin the Stripe integration:


Step 2. Connect your Stripe Account

After clicking Connect from your Kajabi account you will be prompted to complete the setup with an existing Stripe Account or with a new Stripe Account:


If you have an existing Stripe Account

If you already have an existing Stripe account, you can connect it to your site on Kajabi.

However, if your existing Stripe account is already connected or has existing transactions (e.g., another Kajabi site, third-party software) you may see the error message "Looks like this account has been connected to another Kajabi Site."

If you receive this message, you will need to create a new account within your existing Stripe account. You can use your same Stripe email login credentials for this new account. 

To connect your Stripe account, start by logging into your Stripe account from the Stripe integration on Kajabi.

Log into your Stripe account:

  • Click Log in to Stripe.
  • Enter the email address associated with your Stripe Account.
  • Enter your password for your Stripe Account.
  • Select the account you'd like to connect to Kajabi.
  • Then, click Connect.

2813B297-B5B8-4CA1-BA02-8A86C15C3F53.png

Note:
You can create additional Stripe Accounts under the same email address if you already have an existing Stripe Account.

If you need to create a new account, Kajabi will help you create a new account with Stripe to easily connect to Kajabi. To set up a new account, follow the on-screen instructions provided by Kajabi's integration with Stripe.


If you don't have a Stripe account

If you don't have a Stripe account but wish to integrate Kajabi with Stripe, create a Stripe account directly through Kajabi's integration with Stripe:

  • Select Create Stripe account.
  • Enter your desired Stripe account credentials (email and password).
  • Click Continue.
  • Then, follow the on-screen instructions to set up your account:

8F26F764-EAC1-4F08-8D57-AC8630B3DFAC.png

After completing the connection process, Kajabi will prompt you to review your details.

  • Be sure to complete any missing required information.
  • After reviewing your details, click Submit:

420ABE1F-4351-4E20-9E19-1C7ED5B5B866.png

After successfully connecting your Stripe account, you will be redirected back to your Payments page on Kajabi.


Removing your Stripe account

Did you connect the wrong account, or need to change the Stripe account connected to Kajabi? 

Detach your Stripe account from Kajabi to connect a different account. Learn more


And that's how to connect Stripe to Kajabi! Please vote below and let us know if you found this article helpful. We value your feedback. Thanks for being the best part of Kajabi!

Did you find this article helpful?