What is a double opt-in?

Double-Opt-Ins can help improve both deliverability and lead quality and help you on your path to GDPR compliance.

A Double Opt-in will automatically send a confirmation email to the address submitted on the Form. This email will prompt your Form Submitter to confirm their intention to subscribe and receive your sales and marketing emails before triggering any emails you may have set up with your Form. 

After the Form Submitter has confirmed their intention to subscribe to your marketing emails, they can begin receiving your email campaigns until unsubscribed. 

Learn to view your Contacts Subscription Status

By using a Double-Opt-In, you can greatly improve the quality of your leads.

When a lead confirms they want to remain a contact on your list, it shows they are interested in your business and will have a much higher likelihood of becoming a customer.

In addition, making a Double-Opt-In a requirement will also highly reduce the chances of your marketing emails being flagged as spam. 

With a Double Opt-in Form, your contacts will be added to your People tab after confirming their desire to subscribe through the email received.

If you choose to disable the double opt-in, new contacts will be added to your People tab upon completion of the Form. This is considered a single opt-in, as contacts will not be required to confirm their subscription.

Enable/disable double opt-in on your forms

• From the Dashboard, open the Marketing tab.
• Then, select Forms.
• Create a new Form or edit an existing one.
• Check the box under the Form title next to Send double opt-in email to new contacts to enable. Uncheck the box to disable:

What new contacts receive after opting-in