Website FAQ

BETA: This feature is available on Kajabi Labs. Click here to learn how to enable beta features on Kajabi Labs. Learn about the most recent updates available with the Page and...

Learn the difference between builders, themes, and templates on Kajabi. In this article: Themes, builders, and templates What is a Theme? What is a Builder? What is a Template...

BETA: This feature is currently in beta and is being tested by a select group of Kajabi users. If you have questions or concerns about this feature please don't hesitate in rea...

Do your landing pages display an updated timestamp without you or your team updating the page? Updated timestamp example: If your landing pages are built with the Encore 1.0.0 ...

Have questions about the new Website Builder? We've put together a few Frequently Asked Questions to help! What is the Website Builder? The Website Builder is designed to help...

Learn about the updates made between Encore Site Beta v0.3.0 and Website Builder v1.0.0. In this article: Updates from Encore Site Beta v0.3.0 to Website Builder v1.0.0 Websit...

The Theme Home is your default homepage on your website: This is the default page that your site visitors will be directed to when entering your site URL. Learn to customize yo...

If your pages on Kajabi are not loading properly on your desktop or laptop devices, follow the troubleshooting steps listed in this guide. In this article: Why does this happe...

Are you experiencing issues when attempting to upload a file to your site? Learn to troubleshoot your site to upload your desired files. In this article: Step 1. Log out and l...

If you are experiencing issues customizing the theme for your Website and Product Pages because your site Login Page is displayed, your browser may be blocking Kajabi's cookies ...

Your page header may display two login buttons if you have the User Menu Block and a Login link in your navigation menu. Learn to remove the second login button from your page h...

Yes! With Kajabi you can connect a custom domain with all plans. Be aware that Kajabi is not a domain provider, so in order to obtain a custom domain, you must do so through a t...

Yes! With Kajabi, you have the ability to update the design for your website and courses after it has been published. Click here to learn to design your website with the Websit...

No, Kajabi is proud to work with Wistia to host your video content in your web pages and products at no additional cost! Click here to learn how to upload videos to your Produc...

After getting started with Kajabi you are provided with a default Kajabi subdomain with all the standard website pages created and connected to your default Kajabi subdomain. Th...

A Website consists of a homepage and various pages strung together with a navigation menu. With Kajabi's latest updates to the website builder, you can create custom website pa...

Learn more about the Powered by Kajabi Logo located at the bottom of your site pages. In this article: What is the Powered By Kajabi Branding? Removing the Powered by Kajabi...

Migrating to Kajabi Transferring your existing website content from a third-party platform to Kajabi will require you to manually build your content with Kajabi's beautifully de...

If you wish to keep your third-party website active while utilizing the many other solutions Kajabi has to offer, connect your existing website to your Kajabi Pages with a link....

Malware is the common name for a number of malicious software varieties such as viruses, ransomware, and spyware that are designed to cause damage to data or gain unauthorized a...

Connect Kajabi with Proof by using the Zapier integration! Check out our guide on How to Use Zapier with Kajabi to connect your third-party apps with Kajabi. 

No, the MailChimp integration with Kajabi applies to Opt-ins and Offer Purchases: This means that when a contact submits a Form to opt-in to your marketing emails or purchases ...

Natively, Kajabi does not integrate with an SMS/Text Marketing Application. But with Zapier, you can integrate with a Text Marketing Platform of your choosing with Kajabi! Check...

Regarding ADA compliance, it is important to understand that our customers are ultimately responsible for their websites. We encourage you to familiarize yourself with the fede...

Yes! Edit your links to open as a new tab or window in your visitor's web browsers. Learn to add your links to your Pages and Navigation Menus and encourage your visitors to exp...

Learn which file types are compatible with Kajabi. Kajabi supports most common file types, including (but not limited to) the following: Zip Archive (.zip) Microsoft Word Doc...

Yes, learn to use a two step opt-in on two pages of your website.  How to add the same Two Step Opt-in to your pages The Two Step Opt-in popup can be used in your pages across...

Yes, with the Double Opt-in settings, you can customize the confirmation email and the confirmation page. Learn to customize your confirmation email and confirmation page for yo...

Changing Subdomain to a Custom Domain Kajabi ensures that your site can be accessed through your Kajabi Subdomain and your connected Custom Domain! Connecting a custom Domain to...

Yes, Exit Popups can appear on mobile devices! If you choose to enable Exit Popups on your Page, it can appear on both or either, mobile and desktop devices. However, for your E...