Universal links (also known as deep links) allow a Branded App to automatically open and navigate to the correct screen when a user taps a link from email, text messages, other apps, or a mobile web browser.
Kajabi's Branded App fully supports universal links for a wide range of Community, Course, and Product experiences. The following sections describe which deep links are supported and how to enable Associated Domains to ensure the app can use Universal Links.
What types of deep links are supported?
Community links
Posts & Discussions
Direct links to individual community posts
Links to posts within a specific channel
Links to channel/circle pages
Community Features
Community home page
Meetups and events
Individual meetup pages
Resources
Live events
Leaderboards
Challenges
Email Notifications
Links inside these emails will open directly in the app:
Community mention notifications
Reply notifications
Direct message notifications
Course & product links
Universal links are supported for:
Direct links to specific courses or products in the user's library
Direct links to individual lessons within a course
Where universal links work
Universal links work across the following surfaces:
Email clients (Gmail, Apple Mail, Outlook, etc.)
SMS/text messages
Other apps that render clickable URLs
Safari and Chrome mobile browsers
Push notifications (when the link is included in the payload)
Enable universal links for an iOS Branded App
Open Apple Developer identifiers
Log in to the Apple Developer account
You'll see a list of all app identifiers
Select the app
Click the Identifiers tab
Select the app from the list to open its capability settings
Enable Associated Domains
Scroll through the list of capabilities
Locate Associated Domains
Toggle it on
Click Save to apply the changes
This enables the app to handle Universal Links:
Update Kajabi Branded App settings
Return to the Kajabi dashboard
Go to Settings > Branded App Settings
Click Revisit Apple, then navigate to the App ID section
Confirm the capability is enabled
Check the box confirming you have enabled the Associated Domains capability in Apple
Click Continue and save the changes throughout the flow
Trigger a build update
After this has been enabled, you need to submit a build update to the respective app stores for approval. Learn how to update the Branded App in the Apple App Store and Google Play Store.
Use universal links in Email Campaigns (iOS)
If you have a Branded Mobile App and include universal links in your Kajabi Email Campaigns, those links may open in Safari on iOS instead of deep-linking directly into your app. This breaks the experience for your members.
Follow the steps below to disable Kajabi’s click tracking and allow iOS to handle the link as a true universal link and open it in your Branded Mobile App.
Important: This workaround applies only to Heroes with a Branded Mobile App who include universal links in Email Campaigns and it only affects iOS.
Applying disable-tracking="true" will disable click tracking for any link where it is used.
Add disable-tracking to a link in an Email Campaign
Open the Marketing tab and click Email Campaigns from the Dashboard.
Select the email you would like to edit.
Navigate to the email’s text field.
Click the Source Code button inside the toolbar.
Locate the \<a> tag for the universal link. It will look similar to:
text <a href="https://yoursite.com/your-link">Link text</a>Add disable-tracking="true" inside the \<a> tag, like this:
text <a href="https://yoursite.com/your-link" disable-tracking="true">Link text</a>Click Ok to save your changes.
Enable universal links for an Android Branded App
There are no additional steps required to support universal links in an Android Branded App. You just need to make sure the app is on the latest version.


