In short, no. Offers with an Upsell and/or an Order Bump are processed as separate transactions in the checkout flow.
In this article:
- Upsells and order bumps in Kajabi Payments
- Upsells and order bumps in Stripe
- Upsells and order bumps in PayPal
Upsells and order bumps in Kajabi Payments
When an Upsell or an Order Bump is purchased with an initial Offer, your customers receive separate electronic receipts in their email inbox for each transaction from Kajabi:
- Receipt for Initial Offer
- Receipt for Upsell and/or Order Bump
Conveniently view all of the payout information for your sold Offers, including Upsell Offers and Order Bumps Offers, directly in Kajabi by navigating to Sales > Payments > Payouts:
Upsells and order bumps in Stripe
Similar to Kajabi Payments, when an Upsell or an Order Bump is purchased with an initial Offer, your customers receive separate electronic receipts in their email inbox for each transaction from Stripe:
- Receipt for Initial Offer
- Receipt for Upsell and/or Order Bump
Each transaction is recorded in both Stripe and Kajabi, but only Owner or Admin users of the Kajabi account can access and view these transaction details.
Payments View in Stripe:
Lifecycle View in the Contacts tab:
Upsells and order bumps in PayPal
Similar to the other payment providers, when an Upsell or an Order Bump is purchased with an initial Offer, your customers receive separate receipts in their email inbox for each transaction from PayPal:
- Receipt for Initial Offer
- Receipt for Upsell and/or Order Bump
Each transaction is recorded in both PayPal and Kajabi, but only Owner or Admin users of the Kajabi account can access and view these transaction details.
Activity View in PayPal:
Lifecycle View in the Contacts tab:
Still have questions? Let us know your question below to have it added to the list or reach out to Support if you need additional assistance. Thanks for being the best part of Kajabi!
