Kajabi

Pricing changes to an existing Offer apply only to future customers and do not affect current subscribers.

Can the price of an Offer be changed without affecting existing customers?

Attach multiple Products to a single Offer to sell them as a bundle.

Can bundles of digital Products be sold?

Use Automations to revoke access to the Products in an Offer when a payment fails or cancels.

Revoke Offer access when payment fails or cancels

Upsells only work with paid Offers and common troubleshooting steps for Upsell issues.

Can Upsells be used with a free Offer?

Set up a payment plan so customers can pay a specified fee over time to access content.

Create a payment plan Offer

Upsells and Order Bumps are processed as separate transactions in the checkout flow.

Are Upsells and Order Bumps processed as one transaction?

Enable the checkout quantity selector to allow for multiple purchases of the same Offer within one checkout.

Checkout quantity selector

Set up multiple pricing options by duplicating Offers using Kajabi's Legacy Checkout.

Create multiple pricing options for Legacy Checkout

Common payment failure reasons and how to resolve them.

Failed payment reasons

Configuring Upcoming Payment Reminder Emails

Walk through your entire buying experience end to end, from the checkout page through order bumps, upsells, account setup, and the post-purchase summary, without creating a real order.

Create a test purchase in Kajabi

Control how long an Offer is available to be purchased by adding an expiration date.

Add an expiration date to an Offer

Encourage an additional sale with a Downsell when customers decline an Upsell.

Add and edit a Downsell

Existing customers can purchase additional Offers using the same email to automatically add the purchase to their existing account.

How do existing customers purchase additional Offers?

Give customers access to more content as they move up through subscription tiers.

Build membership levels

Maximize your profit by adding Upsells and Downsells to your order flow.

Add and remove Upsells and Downsells

Add multiple Products to an Offer to create bundles.

Connect additional Products to an Offer

Add Offers to a store page to showcase available Products for purchase.

Add Offers to a Store

Create a custom message for Upsell and Downsell Offers that aligns with your brand and language.

Change the text for Upsell and Downsell Offers

Provide free resources, content, and services to customers with a free Offer.

Create a free Offer

Select and customize the pricing plan for an Offer to control how customers pay for Products.

Create a pricing plan for an Offer

Set up a one-time payment plan so customers can purchase an Offer with a single payment.

Create a one-time payment Offer

Set up a subscription Offer to collect payment on a recurring basis for content.

Create a subscription Offer

Sell resources and services not connected to a digital product on Kajabi by creating Ghost Offers.

Create a Ghost Offer

Build, customize, and share an Offer to begin selling Products on Kajabi.

Create an Offer

Set up a waitlist for an Offer when restricting access based on time or number of customers.

Create a waitlist for an Offer

Enable Gift Offers for purchase with Kajabi so customers can gift products to others.

Create and manage Gift Offers

Remove or delete an Offer when it is no longer needed.

Delete an Offer

Customize the language and text displayed for a setup fee on an Offer.

Customize setup fee text

Configure an Offer to give access to Products on a specific date for launches and preselling.

Give access to a Product on a specific date

Duplicate Offers to provide multiple purchasing options and build unique sales pages

Duplicate an Offer

Customize the checkout form to collect important information from customers such as name, address, phone number, tax ID, or a password.

Customize checkout fields

Configure notification settings for an Offer, including third-party email integrations, purchase alerts, and cart abandonment emails.

Manage Offer Notifications

Create and grant access to Offers for multiple users that belong to the same company.

Grant access to a Product for a company with multiple logins

View and export detailed payment information about every purchase made for individual Offers.

Export purchase reports for individual Offers

Set up multiple Offers with different currencies to allow customers to purchase with their local currency.

Make Offers available in multiple currencies

Stop people from subscribing to free trial Offers more than once using Offer Automations.

Prevent multiple free trial subscriptions

Automatically revoke access to the Products in an Offer after a specified number of days.

Restrict Product access to a specific number of days

Switch an Offer between Published and Draft status to control its availability.

Publish or unpublish an Offer

Sell and automatically deliver an ebook in Kajabi by creating a Ghost Offer and an Automation.

Sell an ebook

Deliver a PDF file to customers after they make a purchase, either through email or a landing page.

Send a PDF to a customer after a purchase

Redirect customers to a custom landing page after they purchase an Offer.

Send customers to a landing page after checkout

Grant an Offer to give free access to a course as a lead magnet, preview, or additional access.

Grant an Offer

Effectively price digital products using benchmarks based on 15 years in the creator economy.

Price a digital product or bundle

Charge a one-time fee at signup before a subscriber's recurring billing begins.

Set up a paid trial in a Subscription Offer

Create limited quantity Offers on Kajabi to drive urgency and scarcity.

Set an Offer quantity limit

Update site settings to change the default currency used for formatting and calculations.

Set the default currency

Enable a preferred payment provider for Offers to start accepting payments.

Turn on a payment provider for Offers

Personalize the text displayed for the price during checkout to bring your brand's voice into the purchasing experience.

Use custom price text override

Deleting a previously purchased Offer does not affect total revenue stats.

Will deleting an Offer decrease the total revenue earned?

Customize, resend, and download purchase receipts in Kajabi, including your business address, receipt language, and refund receipts.

Send receipts with Kajabi

Offer content to customers on a monthly rolling basis where access depends on when they joined.

Set up monthly enrolling memberships

Use the streamlined Offer creation flow to quickly set up and price Offers.

Offer creation flow

Offers serve as the price tag and payment vehicle for your Products on Kajabi.

Offers overview

Manage Upsells in the Purchase Flow

Showcase course content with a Syllabus so potential customers can view what's included before purchasing.

Offer a syllabus

Find purchases, revenue, conversion, and recent activity for a specific Offer.

View Offer stats

View detailed payment information about every purchase made on your site.

Payments page overview

Understand how payment failures are handled across different payment processors and what happens to Product access.

What happens when a customer subscription payment fails

Set up Pay What You Want pricing to let customers choose their own price.

Pay What You Want Offers

Understand the key differences between granting an Offer and selling a free Offer to customers.

Difference between purchasing a free Offer and granting an Offer

Understand how Upsells and Order Bumps differ and when to use each to maximize profit from Offers.

Difference between an Upsell and Order Bump

Existing customers with active subscriptions or payment plans are not affected by Offer pricing updates.

Will existing customers be affected by an Offer price change?

Learn how Offers, subscriptions, payment plans, order bumps, and upsells appear in a single Order, and how Order status is determined.

Orders overview

Pay off Payment Plans early

Understand the complete customer experience when purchasing an Offer, from checkout to accessing their products.

Customer Offer purchase experience

Create reusable Upsell pages, attach them to multiple Offers, and track performance with built-in analytics.

Upsells overview

Understand when access ends, when billing stops, and why a canceled subscription cannot be restarted.

What happens when a customer subscription is canceled

Create, price, and manage the Offers you sell

Offers and Pricing

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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