Learn to activate Affiliate Commission to credit your Affiliates for their earned transactions.
Give an Affiliate Commission
Activating Affiliate commission within your Offers will credit the transaction to your Affiliate users for the Offers you specify. Information about an Affiliate's commission can be found in your Affiliate Dashboard.
Option 1. Activate Affiliate Commission in an Offer
Open the Sales tab from your Dashboard.
Click Offers.
Select the Offer you wish to edit.
Open Settings.
Toggle on Activate Affiliate commissions for this Offer.
Enter the Percentage or Fixed Amount you are willing to offer your Affiliates when an Affiliate transaction occurs.
Use the check box if you would like to collect commission only on the first payment if your offer is a Subscription or Payment Plan.
Remember to click Save to keep your changes:
Note:
Selecting Give an Affiliate commission in an Offer tracks Affiliate transactions for the specific Offer. You will need to manually pay your Affiliates as it is not an automatic process.
Option 2. Activate Affiliate Commission in the Commission Setup Page
Open the Sales tab from your Dashboard.
Click Affiliates.
Open the Commission Setup page.
Select the Offer(s) you wish to activate.
Enter the Percentage or Fixed amount you are willing to offer your Affiliates when an Affiliate transaction occurs. Please note that Fixed amount commission cannot be applied in bulk at this time.
Use the check box if you would like to collect commission only on the first payment if your offer is a Subscription or Payment Plan.
Remember to click Save to keep your changes:
Note:
Activating Affiliate Commission tracks Affiliate transactions for your specific Offer(s). You will need to manually pay your Affiliates as it is not an automatic process.
Referral Conversion Window
The Referral Conversion Window is the specified length of time a customer can make a purchase after clicking an Affiliate Share link for the Affiliate to receive credit for the referral.
Customize your Affiliates' experience by customizing your Referral Conversion Window on Kajabi.
With the Referral Conversion Window feature, select a specified time:
30 days (default)
60 days
90 days
If a customer clicks an Affiliate Share link, they must purchase an Offer within your specified time frame (30 days, 60 days, or 90 days) for the Affiliate to receive credit for the referral.
Note:
The Referral Conversion Window applies to the Affiliate Share link. If the customer purchases with an Affiliate coupon code, the Affiliate associated with the code will receive credit for the referral regardless of the presence of a browser cookie.
Selecting Your Referral Conversion Window
With Kajabi, you can specify your Referral Conversion Window by selecting one of the provided time frames of 30 days, 60 days, or 90 days.
To select your Referral Conversion Window:
Open the Sales tab from your Dashboard.
Click Affiliates.
Then, click Settings from your Affiliate Dashboard.
Locate the Conversion Window section to select your referral conversion window.
Click Save to apply your changes:
Add a Cookie Disclaimer
The Referral Conversion Window feature uses cookies to keep track of the purchase after an Affiliate link is clicked.
Various laws require website owners, such as yourself, to inform their visitors of cookies placed on their site and require visitors’ consent to use them.
We encourage you to speak to legal counsel to learn how to ensure that any applicable banners or disclaimers are implemented on your site to comply with the cookie regulations that may pertain to your business.
Looking for more information about the cookies Kajabi uses? Click here to learn more.
Override Offer Percentage for Individual Affiliate Users
Looking to give a different commission percentage to specific Affiliate Users?
First, be sure to activate Affiliate Commission in your Offers to track purchases made with your Affiliates Share Links and Affiliate coupon code.
Then, override the percentage for specific Affiliate Users in the Affiliate Dashboard:
Open the Sales tab from your Dashboard.
Select Affiliates.
Click Users.
Select or search for the Affiliate User you wish to edit.
Locate Affiliate Percentages.
Enter your desired Percentage override and click Allow affiliate's percentage to be overridden:
Note:
Checking Allow affiliate's percentage to be overridden will override the commission percentage specified in all Offers with Affiliate commission activated. The Affiliate Percentage will not specify the commission percentage for specific, individual Offers. If left unchecked, the commission percentage specified in the Offer will determine the Affiliate's commission tracked with the Affiliate Feature.
How Subscription Commission is Tracked
When a customer makes a purchase within the conversion window after clicking an affiliate share link or using an affiliate coupon, their purchase and all subsequent subscription or payment plan payments will be attributed to the referring affiliate.
By default, affiliate commissions for Subscription & Payment Plan Offers apply for the lifetime of the Customer’s subscription and affiliates will earn a commission for every recurring payment the Customer makes.
Optionally, you can choose to apply commissions only to the first subscription payment. In this case, Affiliates will earn a one-time commission with no future payouts.
Learn more by reading the Affiliate Report.
Frequently Asked Questions
When applying Fixed amount commission for an individual subscription, I am able to exceed my offer’s price – is this expected?
Yes! This is expected, but keep in mind that it’s only possible to make this exception while editing the commission in your individual Offer’s Settings, and cannot be done in bulk. This may be useful in case you’d like to offer extra incentives and can be paired nicely when collecting commission on the first payment only.
Is it possible to apply Fixed amount commission in bulk on the Commission Setup page?
Unfortunately not at this time.
How does applying commission in bulk work when I have a mix of One-time, Payment Plan, and Subscription offers selected?
This depends on whether or not the “Collect commission only on the first payment” is selected when you apply commission in bulk. If this setting is not selected, the commission update will apply to all offers. If this setting is selected, the bulk update will automatically exclude any One-time offers that you may have selected.
What if my customers are paying for a subscription that had the “Collect commission only on the first payment” setting selected, and I de-select it at a later date?
If this setting becomes unchecked, subsequent payments will be attributed to the referring affiliate even if a customer purchased the offer while this setting was enabled.
What happens when I enable “Collect commission only on the first payment”?
Affiliates will earn commission only on the first payment of a subscription or payment plan. All future payments for that subscription will not generate commission.
What if I turn the "Collect commission only on the first payment" setting on or off after a subscription has already started?
If the setting was on (first payment only) and you later turn it off, affiliates will start earning on future payments of the subscription.
If the setting was off and you later turn it on, affiliates will stop earning on all future payments assuming an earlier payment of this subscription was already attributed to an affiliate.
And that’s how to activate an Affiliate's commission! Please vote below and let us know if you found this article helpful. We value your feedback. Thanks for being the best part of Kajabi!