Learn to delete contacts and customers from your list.
Warning:
Deleted contacts or customers are permanently removed including all records related to the customer such as product progress and cannot be recovered. If your customer has future payments (such as a recurring subscription Offer), their future payment transactions will be canceled upon deletion.
Delete a contact
- Open the Contacts tab from your Dashboard.
- Select the Contact or Customer you want to delete.
- Open the More Actions menu.
- Click the Delete icon.
- Read and follow the directions for the Deletion Warning and popup to confirm your intent to delete.
- Then, click Permanently Delete to confirm:
And that’s how you can delete a contact!
Looking to delete multiple contacts in bulk? Click here to learn more.
Note:
If you re-import your deleted contact, their previous information will not be restored. Attempting to resubscribe a contact by deleting and re-importing will require a double opt-in confirmation from the contact to resubscribe the deleted contact to your marketing emails.
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