All new customers will receive an automated email after purchasing or being granted an Offer with a link to the Login Page of your site.
This link can also be reached with your URL with the addition of /login. For example, your login page would be yourdomain.com/login.
Depending on how the Customer received access to an Offer will determine the automatic emails they receive.
- Purchased an Offer: Your Customer will receive the Purchase Confirmation Email containing a congratulatory message and the link to the Login Page of your site. Learn the purchase flow of a new Customer.
- Granted an Offer: Your Customer will receive the Offer Grant Confirmation email containing a congratulatory message and the link to the Login Page of your site and the Customer Welcome email with a new Customer's login credentials. If the Offer is granted to an existing Customer, your Customer will only receive the Offer Grant Confirmation email. Learn to edit the automated emails sent by your site.
If your Customer has misplaced their login information, learn to reset your Customer's password.
Please vote below and let us know if you found this article helpful. We value your feedback.
Thanks for being the best part of Kajabi!